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new car and fell for the enviroguard protection?


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#1 hjscm

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Posted 07 October 2010 - 10:52 AM

okay so bought a new 11 lexus gx 460. and i fell for the protection. didn't care for exterior but the interior looked like a good deal. guaranteed for 7 years if any spot cannot be removed or look like a new vehicle the replace. if the leather fades or cracks it gets replaced. any spots on paint if can't be polished or sanded out get replaced. liked it cause i have dogs that ride in my car. just wondering how good this is? tried to sell me on never having to wax my car again. yeah right but liked the idea of cracking leather being replaced. is it bogus or what?
thanks

#2 RaskyR1

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Posted 07 October 2010 - 12:11 PM

okay so bought a new 11 lexus gx 460. and i fell for the protection. didn't care for exterior but the interior looked like a good deal. guaranteed for 7 years if any spot cannot be removed or look like a new vehicle the replace. if the leather fades or cracks it gets replaced. any spots on paint if can't be polished or sanded out get replaced. liked it cause i have dogs that ride in my car. just wondering how good this is? tried to sell me on never having to wax my car again. yeah right but liked the idea of cracking leather being replaced. is it bogus or what?
thanks


Just be sure to read all the fine print. If you are required to go back for regular booster applications make darn sure you do them.

The dealer sells those packages with the expectation that very few people will ever actually have a claim. If you miss a booster application then your warranty could be voided.

Not going to bust your chops but IMO they are worthless. I worked at a shop applying all those things for the local dealerships and the only ones I cared for were the fabric guard and vinyl protectant....all of which you can buy yourself for less than $30.


Coatings like Opti-Coat, Cquartz, G|techniq.... are the first paint coatings I've seen that actually seem to live up to their clams of protecting the paint. I'd suggest getting one of those applied by a professional detailer if you want long term (never wax again) type of a product.

Edited by RaskyR1, 07 October 2010 - 12:59 PM.

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#3 David Fermani

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Posted 07 October 2010 - 12:44 PM

Can you scan and post a copy of your warranty contract? What brand did they apply?

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#4 Dan

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Posted 07 October 2010 - 01:05 PM

Just be sure to read all the fine print. If you are required to go back for regular booster applications make darn sure you do them.


Agreed, and also read the fine print, I bet you it doesn't say anything about replacing interior parts with new ones, it more likely says repaired. And repaired is usually by the lot lizard.

#5 hjscm

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Posted 07 October 2010 - 01:20 PM

always thought they were a fraud but liked the idea of fading or cracking or the dogs staining them getting it replace new" NEW" is what it says. ther is no need for booster applications and the warranty is for seven years also includes rental car if needed for 5 days. company is called cal tex protective coatings name is resist all enviroguard next generation. like to see how it holds up.
it has 2 responsibilities
1. you must regualary inspect your vehicle and maintain vehicle as recommended by manufacture.
2. if stain or damage is noticed you must contact cal-tex immediatly, no later than 60 days from noticing.

thats all it has.

#6 RaskyR1

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Posted 07 October 2010 - 01:39 PM

I'd be curious to see if it actually resisted Hard Water Etching and bird bombs.

The stuff I used to apply was made by Auto Armor.

#7 hjscm

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Posted 07 October 2010 - 01:53 PM

I'd be curious to see if it actually resisted Hard Water Etching and bird bombs.

Well me too. was told works great on bird bombs and hard water. i take the car to palm springs for the winter and the water is very hard. one reason for me doing it. hopefully we will see. tried to look it up online and didn't find much about it but the brochure.

thx

#8 hjscm

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Posted 07 October 2010 - 01:56 PM

http://http://autope...egWr-091201.pdf
this is the warranty info

#9 RaskyR1

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Posted 07 October 2010 - 02:16 PM

http://http://autope...egWr-091201.pdf
this is the warranty info


I'll have my wife review it and weed through all the legal mumbo jumbo. At the very least I would confirm with Cal-Tex that they received all fees and paper work from the dealer before the 60 day period.

#10 Dan

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Posted 07 October 2010 - 02:19 PM

always thought they were a fraud but liked the idea of fading or cracking or the dogs staining them getting it replace new" NEW" is what it says.


"Cal-Tex will, at its sole discretion clean, dye, polish, detail, restore, replace or repaint the damaged portion of the Treated Sufraces" That doesn't sound like new parts to me.

#11 Street5927

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Posted 07 October 2010 - 03:24 PM

Under the "Exceptions", it clearly states "...damage caused by pets (other than blood, vomit and urine)...", so if your dog tears the Leather Interior, it will not be covered.
Ryan

#12 JohnKleven

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Posted 07 October 2010 - 03:58 PM

In most situations, I would say this is a scam. However Lexus leather is very very prone to dye transfer from blue jeans, and this is usually covered under the warranty. You may get to actually use that warranty a few times throughout those 7 years. For the exterior however, most of those products are a hoax. There is one that is an exception ;)
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#13 RaskyR1

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Posted 07 October 2010 - 04:33 PM

http://http://autope...egWr-091201.pdf
this is the warranty info


Wife said the warranty info wasn't too bad and there were no real red flags. Just confirm with them before the 60 days that they have the paper work from the dealer and then enjoy your new vehicle. ;)

#14 hjscm

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Posted 07 October 2010 - 05:45 PM

thx for all the help. yeah won't get replaced if dog tears but was worried about it getting dirty. lexus is the dealer so they will take care of it. hopefully will be fine. knew the outside would be different just got it for the inside. i am sure the leather is going to crack after 6 years or so.

thanks again

#15 ltebow34

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Posted 08 October 2010 - 04:28 AM

In most situations, I would say this is a scam. However Lexus leather is very very prone to dye transfer from blue jeans, and this is usually covered under the warranty. You may get to actually use that warranty a few times throughout those 7 years. For the exterior however, most of those products are a hoax. There is one that is an exception ;)


The same product you were banned for spamming years ago and now continue to hint and spam today under the radar?

#16 David Fermani

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Posted 08 October 2010 - 05:21 AM

The same product you were banned for spamming years ago and now continue to hint and spam today under the radar?


Must be referring to Matrix Micro Coatings & their "lifetime warranty".

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#17 msavy11

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Posted 06 February 2013 - 09:00 PM

okay so bought a new 11 lexus gx 460. and i fell for the protection. didn't care for exterior but the interior looked like a good deal. guaranteed for 7 years if any spot cannot be removed or look like a new vehicle the replace. if the leather fades or cracks it gets replaced. any spots on paint if can't be polished or sanded out get replaced. liked it cause i have dogs that ride in my car. just wondering how good this is? tried to sell me on never having to wax my car again. yeah right but liked the idea of cracking leather being replaced. is it bogus or what?
thanks


I just bought a minivan and was offered the EnviroGuard and took it, however, it has not been applied yet. When I did a google search your posting came up. Since our posting is 3-yrs old, I wanted to find out how you like the product and its performance on your Lexus?
My van is 3wks old and the tan leather driver's seat is already looking dirty from my jeans. I'm hoping the EnvioGuard will help with that.

The clock is ticking on the number of days I've got left to cancel this for a refund, so I'd appreciate any feedback you've got. If this product is crap, I was considering calling around to dealerships for a better known product like Simonz glass coating.


For others, I am not interested in hand waxing this beast every few months or even once a year. It's just too much work. I paid $400 for 7yr exterior and interior plan. That breaks down to $60/yr. I can't even wash my car monthly for cheaper than $5/mo. I'm not someone who washes my car religiously. It is parked outside in New England weather, in the sun and elements.
Thanks

#18 Automania

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Posted 07 February 2013 - 07:59 AM

I just bought a minivan and was offered the EnviroGuard and took it, however, it has not been applied yet. When I did a google search your posting came up. Since our posting is 3-yrs old, I wanted to find out how you like the product and its performance on your Lexus?
My van is 3wks old and the tan leather driver's seat is already looking dirty from my jeans. I'm hoping the EnvioGuard will help with that.

The clock is ticking on the number of days I've got left to cancel this for a refund, so I'd appreciate any feedback you've got. If this product is crap, I was considering calling around to dealerships for a better known product like Simonz glass coating.


For others, I am not interested in hand waxing this beast every few months or even once a year. It's just too much work. I paid $400 for 7yr exterior and interior plan. That breaks down to $60/yr. I can't even wash my car monthly for cheaper than $5/mo. I'm not someone who washes my car religiously. It is parked outside in New England weather, in the sun and elements.
Thanks


I have resolved several warranty issues for companies who sell protection packages. Not all of them are crooks and not all products are bad... It is important the dealership is versed in prepping the vehicles properly and applying the protection as directed by the manufacturer... In other words they should not mist on the fabric protection but apply liberally, and they should not skimp on the paint protection sealant but apply the required amount...and YOU SHOULD OBSERVE THE REQUIREMENTS OF THE WARRANTY ..

If you can find a detail shop in your area that has experience in applying protection to fabrics and paint you might want to consider them... Instead of calling people and asking them how much ....You might want to ask them what is the procedure they employ in applying the protection to paint and fabric instead of only how much?.

What I am hearing from you is that you are looking for a maintenance free vehicle... well I hate to disappoint you... but protection packages are not PERMANENT ARMOR PLATES THAT WARD OFF ALL ENVIRONMENTAL PROBLEMS. You must be pro-active in the maintenance of the vehicle... you cannot leave tree sap on the paint and not remove, you cannot leave bird droppings on the paint and not remove promptly, can cannot wash with well water and not expect it will spot the paint... there are a lot of things you cannot do..BUT WHAT YOU MUST DO IS WASH FREQUENTLY AND REMOVE CONTAMINANTS AS SOON AS YOU SEE THEM. .and that means at least once a month you should be washing and preferably hand washing, or good soft cloth car wash... Gas stations and touchless are not ideal... soaps are usually strong and will remove protection over time, besides gas stations have tough bristles that will scratch the paint and they are usually not maintained well. The more you wash the easier it is to keep the vehicle clean. The analogy I give people is imagine if we did not take a bath regularly and left ourselves to the elements can you imagine what a wreck we would look like...

In addition you cannot expect with regularity to eat and drink, spill coffee and red juice on the carpets and mats and not think it will soil and sometimes deeply stain them... Protection can help but will not eliminate the indigo dye from coming off your jeans and staining the leather. Would suggest you pre-wash your new jeans in cold water and vinegar or place a covering over the seat until you are able to wash the jeans. Analine dyed leather jackets and belts will also stain the leather.

What we know from applying sealants for over 30 years is when applied well and frequently ..paint can look remarkable even after 20 years... as the old saying goes prevention is better than cure... so pro-active maintenance is the name of the game.

#19 pwaug

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Posted 07 February 2013 - 08:26 AM

I just bought a minivan and was offered the EnviroGuard and took it, however, it has not been applied yet. When I did a google search your posting came up. Since our posting is 3-yrs old, I wanted to find out how you like the product and its performance on your Lexus?
My van is 3wks old and the tan leather driver's seat is already looking dirty from my jeans. I'm hoping the EnvioGuard will help with that.

The clock is ticking on the number of days I've got left to cancel this for a refund, so I'd appreciate any feedback you've got. If this product is crap, I was considering calling around to dealerships for a better known product like Simonz glass coating.


For others, I am not interested in hand waxing this beast every few months or even once a year. It's just too much work. I paid $400 for 7yr exterior and interior plan. That breaks down to $60/yr. I can't even wash my car monthly for cheaper than $5/mo. I'm not someone who washes my car religiously. It is parked outside in New England weather, in the sun and elements.
Thanks


I think your money would be better spent finding a reputable detailer in your area that has experience applying OptiCoat or OptiGuard Store - Opti Coat 2.0 It is by no means a force field on your car, but is harder than most clears, will not wash off even with harsh commercial car wash products. Of all the coatings out there it is the most permanent. For a cloth interior you can apply a couple of coats of 303 Fabric Guard yourself or have the detailer apply it or any number of fabric coatings available today.

#20 Scottwax

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Posted 07 February 2013 - 12:34 PM

Under the "Exceptions", it clearly states "...damage caused by pets (other than blood, vomit and urine)...", so if your dog tears the Leather Interior, it will not be covered.


Or scratches the paint hanging out the window...

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