Do not use Mobile 1 in Atlanta - Page 2

bufferbarry · 06-25-09, 03:06

Quote:

Originally Posted by WhiffySpark

http://www.mobile1detailing.com/image/35256197.jpg

Doesn't he post here? I swear i've seen that before

yea joe a very professional detailer who is damn good at this business!

JustDoItMikey · 06-25-09, 06:06

UPDATE June 25 - So it has been a whole week since my refund "was put in the mail" and still no check. All this is pretty surprising considering that Mobile 1 was super nice and accommodating on the phone. Would have never guessed that they would turn out to be the absolute worst customer service experience of my life. Let it be known that if I do receive a refund I will edit these posts to reflect that in the end they did hold up their obligation.

Bufferbarry:
Yeah Im sure Joe is a fantastic detailer. Its just funny that a picture of his work wound up on the Mobile 1 website as a picture of "their" work. Considering that Joe is on the west cost and Mobile 1 is on the east..... Wish I had noticed that pirated pic earlier.

BigAl3:
Yep my baby is going to gmblack3a to get fixed from the Mobile 1 hack job. I spent almost two weeks researching detailers prior to selecting Mobile 1 and gmblack3a was my first choice since he can literally resurrect paint. Unfortunately I let the price difference sway my better judgment to Mobile 1 and learned the hard way, again, to trust my gut. But reading the Mobile 1 local reviews they sounded like a quality operation with great feedback. Now it looks like the majority of those reviews were forged. Im trying to get with gmblack3a here pretty soon so he can determine if they buffed through the clear coat in which case its off to the lawyer I go to file a lawsuit.

Thanks to all of you for your support. Please continue to post responses and check back for updates!

gmblack3a · 06-25-09, 06:22

Mikey, I will do everything in my power to ensure your 100% satisfaction.

Just LMK when you want to get together and I will bring my paint gage to ensure those frauds did not thin out your clear.

bufferbarry · 06-25-09, 06:34

Mikey as a professional at this detail gig, I can assure you that bryan from peachstatedetailing will be the best man for the job. he is very professional and his work truely speaks for itself. good luck. and remember there is a reason we charge what we do!

Got_Leather · 06-25-09, 10:33

"and remember there is a reason we charge what we do"!

So true Barry.

JustDoItMikey · 06-26-09, 04:48

I believe in "you get what you pay for." But unfortunately you can also pay for it and not get it in my case. Mobile 1 charged me $250 for an exterior only detail of a 3 year old vehicle. I thought that was a good "professional" rate not a $50 wash and wax which is the service I got.

At this point I would have come out better to paid the little extra versus paying Mobile 1 detailing to hack the car up then paying someone else to fix their damage.

But you live and you learn.... again.

Bad03xtreme · 06-26-09, 05:33

In that pic the van behind the Porsche is a Chevrolet and the van in the other photos is a Ford.

Scottwax · 06-26-09, 06:35

For $250 they should have been able to get decent (but not absolute perfection unless your paint was in pretty good shape to start with) correction without leaving buffer trails.

WhiffySpark · 06-26-09, 02:17

Quote:

Originally Posted by bufferbarry

yea joe a very professional detailer who is damn good at this business!

That's who i was thinking of. Someone should tell him too.

Cruddy business act for sure

JustDoItMikey · 06-26-09, 02:25

Scottwax - Therein lies the problem, before they touched the car there was only one quarter panel that needed buffing. The rest of the vehicle had very few swirls and would need only a light polish. All in all the car was in better condition before they did the work.

Got_Leather · 06-29-09, 09:36

Even with very few swirls they could of done a 1 step polish with something light and still yielded great results without ruining the rest of the car. $250 for a polish job on exterior by an autopia type detailer is rather cheap too.

gmblack3a · 07-02-09, 08:05

Could this really be the same car?

No LSP yet in the full car pic.

Great meeting you today Mike and it was 100% my pleasure to get your IS350 back to a respectable finish.