Advising your clients on maintaining their vehicles?

David Fermani · 06-11-08, 04:06

Does anyone have a document they give to their customers on washing & maintaining their vehicles after you detail them? I'm in the process of putting together a maintenance regiment with a list of products and processes. What are you guys doing? Any video links that show something worthwhile?

Pats300zx · 06-11-08, 04:10

I have a fold out pamphlet that I leave for clients with some maintenance tips. I wonder truly how many just throw it away

weekendwarrior · 06-11-08, 04:17

Dave - PM me your email address - I have a ton of write-ups I have for customers.

Denzil · 06-11-08, 05:36

I was actually thinking of composing one myself. Of course, I'd have it so that the products/tools can be bought OTC but briefly mention some of the boutique products/tools that may be bought for easier or better maintenace.

shine · 06-11-08, 06:07

I've been working towards finalizing a FAQ style document that describes the claying and paint correction process and a few other things beyond the common wash and wax detail so the client can fully understand what's going to happen. As far as DIY processes... so far I just have a how-to on washing while reducing the chance of re-introducing swirls.

gtpaul · 06-11-08, 07:38

I simply give a brief how-to on how to wash (as stated above).

Swirls in the future means hopefully more business in the future!

Picus · 06-11-08, 07:45

When I e-mail them a link to their pictures (on my site) I include this link: Washing & Drying How-To, Tips, & FAQ - Auto Detailing Guide