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10-17-07, 09:12
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#1 (permalink)
| | Driven Auto Detail
mshu7 is offline
Join Date: Mar 2006 Location: Brownsburg, IN Posts: 928 | How to keep track of clients and details?
Hey guys, just wondering how all of you track your customers, their details, and the details (products) on their details (hehe).
Not only am I looking for a way to track my clients and their details, I'm looking for an easy way to remind me to remind them that it's time for another detail. Do you guys do this or do your customers just call you every few weeks/months?
Any suggestions would be greatly appreciated!
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-Mike
Driven Auto Detail, LLC
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10-17-07, 09:51
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#2 (permalink)
| | I don't have much to add
SpoiledMan is offline
Join Date: Mar 2004 Location: Southern Cali Posts: 6,665 | Re: How to keep track of clients and details?
I use my Treo as I can schedule the appointment, note products used and set reminders for whatever duration for the next appointment.
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The Power of Dreams... Club FLEX Member
Black cars are fun!
Yes, I *do* use grout sponges! | |
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10-17-07, 10:05
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#3 (permalink)
| | Concourse d'Elegance
stiffdogg06 is offline
Join Date: Jul 2006 Location: Columbus, Ohio Posts: 1,745 | Re: How to keep track of clients and details?
My blackberry.
I also have a few word documents that are for, CALENDAR, PHONE CALLS, and APPOINTMENTS
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Mirror Shine Brilliance of Columbus, Ohio
Turbo D Club Member #000001
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10-17-07, 10:53
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#4 (permalink)
| | Deep Gloss Auto Salon
MotorCity is offline
Join Date: Jun 2007 Location: Michigan Posts: 1,083 | Re: How to keep track of clients and details?
Quote: |
Originally Posted by SpoiledMan I use my Treo as I can schedule the appointment, note products used and set reminders for whatever duration for the next appointment. | This exactly what I do..noting what products i used last is extremely valuable to me | |
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10-17-07, 11:38
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#5 (permalink)
| | Registered User
AppliedColors is offline
Join Date: Oct 2007 Posts: 188 | Re: How to keep track of clients and details?
Definitely use the calendar function in your phone. And when you check in your customers, get their name, address, and phone number. Mail them 3-4 times a year with reminders and specials.
Marketers say you must contact your customer at least 4 times a year or they'll forget you.
__________________
APPLIED COLORS
PROFESSIONAL GRADE PAINT TOUCHUP KITS | |
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10-17-07, 11:45
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#6 (permalink)
| | Registered User
Ticman2 is offline
Join Date: Oct 2007 Posts: 41 | Re: How to keep track of clients and details?
I use my outlook calendar on my pc. I just have to remember to keep it updated. LOL!!! | |
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10-17-07, 11:50
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#7 (permalink)
| | Registered User
BuffMe is offline
Join Date: Oct 2007 Posts: 616 | Re: How to keep track of clients and details?
I use this device called a "memory". Call me old fashioned, or just lazy because that's what I really am. | |
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10-17-07, 12:02
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#8 (permalink)
| | Deep Gloss Auto Salon
MotorCity is offline
Join Date: Jun 2007 Location: Michigan Posts: 1,083 | Re: How to keep track of clients and details?
Quote: |
Originally Posted by BuffMe I use this device called a "memory". Call me old fashioned, or just lazy because that's what I really am. |
Either I have a poor memory or alot of clients because that would NEVER work for me! | |
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10-17-07, 12:10
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#9 (permalink)
| | Registered User
BuffMe is offline
Join Date: Oct 2007 Posts: 616 | Re: How to keep track of clients and details?
I never said my device worked  | |
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10-17-07, 12:12
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#10 (permalink)
| | Deep Gloss Auto Salon
MotorCity is offline
Join Date: Jun 2007 Location: Michigan Posts: 1,083 | Re: How to keep track of clients and details?
Quote: |
Originally Posted by BuffMe I never said my device worked |
ha ha.. touche'!! | |
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10-17-07, 12:41
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#11 (permalink)
| | Registered User
baseballlover1 is online now Join Date: Dec 2005 Location: Virginia Posts: 1,454 | Re: How to keep track of clients and details?
I use my iphone... it syncs to my mac whenever i get a new appointment or contact. It seems most of us use smartphones. | |
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10-17-07, 12:43
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#12 (permalink)
| | JoshVette
JoshVette is offline
Join Date: Nov 2006 Location: Dallas, TX Posts: 2,161 | Re: How to keep track of clients and details?
Quote: |
Originally Posted by baseballlover1 I use my iphone... it syncs to my mac whenever i get a new appointment or contact. It seems most of us use smartphones. | I'll be getting an IPhone soon for just these reasons. Can't wait. It's such a great phone.
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Perfection Is In The Details
Ottmann Detailing
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