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09-16-09, 03:16
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#25 (permalink)
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Registered User
mixxmstrmike is offline
Join Date: May 2005
Location: San Jose, CA
Posts: 220
Contact:
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Re: Omfg!!!!
Quote:
Originally Posted by HiMyNameIsSean
OT Question, why does the word s t a r t get ****t on this forum, or is my computer on crack?
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Ditto. I get the same thing.
-Mike
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09-22-09, 07:46
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#26 (permalink)
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Registered User
Z33Driver is offline
Join Date: Oct 2008
Posts: 7
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Re: Omfg!!!!
Quote:
Originally Posted by brwill2005
No offense, but you better hope this customer does not frequent this forum.
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+1, I happen to be a happy customer of Mose and you never know who's lurking. Sorry to hear about the situation you were put in. Just keep in mind that when a customer has a good experience they will tell a few people, but when a customer has a bad experience they will tell everyone.
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09-23-09, 12:03
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#27 (permalink)
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Registered User
toyotaguy is online now
Join Date: Feb 2006
Location: orange county, ca
Posts: 3,267
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Re: Omfg!!!!
do the work, store the car, move cars around to accommodate customer, work on other cars, call client, work on cars, move cars around etc....not like you really took a lot out of your time to move the cars around...takes 10-15 min total for the whole day (if you move slow and multiple times, hell I move a car in and out of my garage > driveway to check work about 20 times per detail if I don't have proper lighting situation = >15 minutes)
you with the "don't care, don't want their business attitude" probably just turned off 5 prospective clients who were thinking about using you from this forum...you would be surprised at how many people find a quality detailer on this site...GOOD JOB
I find it funny how some with work lined up ***** about a client when there are too many people without a job....wanna switch roles???
__________________
enviousdetailing - When quality matters!
*now offering PDR, window tinting, bumper repair and repaint!*
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09-23-09, 08:21
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#28 (permalink)
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Registered User
5150kon is offline
Join Date: Sep 2007
Location: Roseville, ca
Posts: 101
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Re: Omfg!!!!
hey mose, if you want to pass on details ill gladly take them off your hand, im just around the corner in roseville 
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09-23-09, 09:40
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#29 (permalink)
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Registered User
mose is offline
Join Date: Oct 2006
Location: Sacramento, California
Posts: 1,001
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Re: Omfg!!!!
Quote:
Originally Posted by toyotaguy
do the work, store the car, move cars around to accommodate customer, work on other cars, call client, work on cars, move cars around etc....not like you really took a lot out of your time to move the cars around...takes 10-15 min total for the whole day (if you move slow and multiple times, hell I move a car in and out of my garage > driveway to check work about 20 times per detail if I don't have proper lighting situation = >15 minutes)
you with the "don't care, don't want their business attitude" probably just turned off 5 prospective clients who were thinking about using you from this forum...you would be surprised at how many people find a quality detailer on this site...GOOD JOB
I find it funny how some with work lined up ***** about a client when there are too many people without a job....wanna switch roles???
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I don't want to keep this going guys. Everyone is entitled to their opinions of how a business should be run. Like I said in a previous post on this thread, I have been very fortunate to have some wonderful customers like Z33Driver. I work out of my home, have limited space and when a customer leaves a care for days on end I end up parking my own car outside. Not only that but if I should have another car show up...who's car gets left outside overnight? All I was saying is that when a person/customer "expects" me to house his car for three extra days, just because it's too inconvenient for them to pick it up, then there's a problem and I would rather not have those kinds of customers. I alos realize that sometimes life gets in the way and there's nothing you can do about that. But when it's just because you feel like it's not important enough to put in your schedule then it's something that needs to be addressed.
I have got quite a few jobs from this website and I appreciate every single one of them! I will continue to treat my customers with the utmost in respect and treat their cars as though they were my own.
It's not that I don't care about getting business. It's that I care about how I am treated. It would be hard for me to treat someone with respect if they aren't treating me the same way. I really don't think that's too much to ask....do you?
Again, I don't want this to turn into a big argument. My customers know how much they mean to me and how much I appreciate them, they are happy with the work I do and Thankfully they keep calling!
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09-23-09, 09:42
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#30 (permalink)
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Registered User
mose is offline
Join Date: Oct 2006
Location: Sacramento, California
Posts: 1,001
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Re: Omfg!!!!
Quote:
Originally Posted by 5150kon
hey mose, if you want to pass on details ill gladly take them off your hand, im just around the corner in roseville 
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I have sent a few people your way when I have been booked already. Hope they worked out for ya!!
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09-23-09, 09:44
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#31 (permalink)
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Registered User
mose is offline
Join Date: Oct 2006
Location: Sacramento, California
Posts: 1,001
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Re: Omfg!!!!
Quote:
Originally Posted by Z33Driver
+1, I happen to be a happy customer of Mose and you never know who's lurking. Sorry to hear about the situation you were put in. Just keep in mind that when a customer has a good experience they will tell a few people, but when a customer has a bad experience they will tell everyone.
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It makes me very happy and satisfied to know that you are happy with the work I do for you!! People like you are the kind of customers I want. They make me want to work harder and do a better job because they appreciate what I do!
Point taken about lurkers though.
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09-23-09, 10:05
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#32 (permalink)
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Registered User
mose is offline
Join Date: Oct 2006
Location: Sacramento, California
Posts: 1,001
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Re: Omfg!!!!
Quote:
Originally Posted by mose
I have sent a few people your way when I have been booked already. Hope they worked out for ya!!
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Did your "nick" on here used to be "mrikon"?
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09-23-09, 10:14
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#33 (permalink)
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Registered User
mose is offline
Join Date: Oct 2006
Location: Sacramento, California
Posts: 1,001
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Re: Omfg!!!!
Quote:
Originally Posted by Z33Driver
+1, I happen to be a happy customer of Mose and you never know who's lurking. Sorry to hear about the situation you were put in. Just keep in mind that when a customer has a good experience they will tell a few people, but when a customer has a bad experience they will tell everyone.
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We still need to figure out a time for you and your mom to come by for the follow up coats of wax. If you guys need me to come out your way I can do that too! Just let me know!!
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09-23-09, 11:00
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#34 (permalink)
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Registered User
5150kon is offline
Join Date: Sep 2007
Location: Roseville, ca
Posts: 101
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Re: Omfg!!!!
Quote:
Originally Posted by mose
I have sent a few people your way when I have been booked already. Hope they worked out for ya!!
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no it wasnt think you have me mixed up with someone else.
i havent done side work in over a year due to being in an apt. but now that im back in a house again with a garage im starting things back up.
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09-23-09, 11:35
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#35 (permalink)
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Registered User
mose is offline
Join Date: Oct 2006
Location: Sacramento, California
Posts: 1,001
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Re: Omfg!!!!
Quote:
Originally Posted by 5150kon
no it wasnt think you have me mixed up with someone else.
i havent done side work in over a year due to being in an apt. but now that im back in a house again with a garage im starting things back up.
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We should get together and talk about detailing and stuff! It would be good to know someone else in the area!
Mike
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10-02-09, 09:41
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#36 (permalink)
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Registered User
Z33Driver is offline
Join Date: Oct 2008
Posts: 7
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Re: Omfg!!!!
Thanks for the reminder Mose. I sent you a PM to book another appointment. Keep up the great work.
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