UDM Switch Update Bulletin

[DavidB]

UDM SWITCH UPDATE BULLETIN

SUMMARY

Some customers have noted that their Ultimate Detailing Machine accidentally switched itself on when:

1. They put the machine down on its back

2. They bumped the switch slide

The result of the "accidental on" incident causes polish to sling and other mishaps. User's should take care to avoid this issue:

1. Keep your finger on the switch slide when putting polish on your pad or changing pads.

2. Take care when putting the polisher down on its back

In all cases, wear goggles or other safety glasses when using the UDM and other electrical tools. Unplug the machine when changing backing plates. Good tool safety practices are the responsibility of the user.

RESOLUTION

In keeping with best tool safety practices, The Perfect Shine, LLC acknowledges a design change is needed to prevent "accidental on". The Perfect Shine, LLC will manufacture a new switch slider that is smaller and fully protected by the slide rails incorporated in the main body of the machine.

The new slide will be available to all registered owners and will be incorporated in all machines manufactured after 1 September, 2007.

The new slide will be shipped via regular USPS post with installation instructions. The part is easily installed without disassembly of the machine.

The attached photos show the prototype slide mechanism. The Perfect Shine, LLC has thoroughly tested the modified slide and are confident that it will eliminate the "accidental on" issue.


UPDATE (11 SEP, 2007)

For everyone who needs a switch update, please see the following page:

UDM Switch & Manual Update

This page also provides the switch update instructions.

[zoomzoom mazda5]

Thanks DavidB, the new switch for the UDM, how much will it cost us or if it's free/replacement by you.

[DavidB]

It is a warranty replacement. We will send it to all registered owners who require the update.

[zoomzoom mazda5]

Thanks DavidB! so i will get a email for this or i have to call or email your company for the switch.

[DavidB]

If you registered and put your address on file, you will get it as part of our regular mailing. If you did not put your address on file or if you did not register, then you will have to call our support line.

As soon as the update is available, I will update this page to let people know. So far over 500 people have registered their UDM, so we will be busy sending out updates.

If you have not registered your UDM, you do so here:

Ultimate Detailing Machine Registration

(please use IE, as my code has a bug with Firefox).

[zoomzoom mazda5]

Thank you David, I did registered my UDM.

[Danase]

Daivd,
Would i be able to get the new switches sent to me and I could put them on all of the machines I have in stock so my customers won't have to worry about it?

Thanks!

[DavidB]

Bob,

Yes, we'd be happy to send you the part to update your stock.

db

[a.k.a. Patrick]

10 weeks resolution since they first went on sale. Very good, we all thank you!

[Danase]

Thanks David! I will go ahead and do that so my customers can have the new switch right from the box. Should I contact anyone for the new switches?

Bob

[wolverine1967]

David,
I just ordered my machine last Friday with it expected to arrive this Friday. Is the update going to be on that machine? If not, how long would you expect the update to arrive once I register?
Thanks for listening to all the concerns and acting so fast.
I look forward to trying it out this weekend
Peter

[Danase]

Originally Posted by wolverine1967

David,
I just ordered my machine last Friday with it expected to arrive this Friday. Is the update going to be on that machine? If not, how long would you expect the update to arrive once I register?
Thanks for listening to all the concerns and acting so fast.
I look forward to trying it out this weekend
Peter

"The new slide will be available to all registered owners and will be incorporated in all machines manufactured after 1 September, 2007."