Problem with order #AUTOPIA-47711

codiddy · 05-08-07, 06:15

Hello I am new to this forum and just joined because i have a slight problem with my most recent order from autopia. Among the things I ordered was the perfect glass bundle and a der wunder towel trio bundle. I was very disappointed, however, when the glass bundle contained only one der wunder applicator, instead of the advertised two. Then I saw that the new der wunder drying towels with the red lining (the ones i already have and love are blue lined) were an 80/20 blend, instead of the 70/30 blend advertised on your website. The main reason I bought the der wunder drying towels and not another is their supposedly higher polyamide content. I'm not sure what to do about the towels but i think at the very least I am owed the extra applicator I paid for. Thank you for taking the time to read this.

Pats300zx · 05-08-07, 06:20

I am sure that Lynn will take care of this for you as soon as she sees this post. Autopia Customer Service is awesome.

Lynn Phillips · 05-09-07, 08:22

Hi Cody,
I have an open order for your applicators and if you could give me a call on my direct line I would be happy to work with you on the drying towel. We want you to be a satisfied customer! Direct Line: (858)-605-0296

Lynn

codiddy · 05-09-07, 02:18

Just talked to lynn who took care of everything for me. She was extremely pleasant and easy to work with. (just as i was told)

thank you autopia customer service

Fly Bye · 10-25-07, 10:08

Quote:

Originally Posted by Pats300zx

Autopia Customer Service is awesome.