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Old 09-25-06, 11:03   #13 (permalink)
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Quote:
Originally Posted by MorBid
I brought one of these pads back in Febuary and used it maybe once of twice to check it out before putting it up.

I started my Winter Prep yesterday and while using the Swirlbuster pad I went to remove the pad from the backing plate and the white backing seperated from the pad (stuck to the plate).

Has ne1 had this happen with these pads and is there a way to fix it?

TIA

Morbid
Hi Greg,
I am sorry you had trouble with your SwirlBuster Pad. Your replacement pad will ship today via 2-3 Day Priority so you should have your new pad in just a few days. Your order number is autopia-39882 and you will get a tracking number a little later this afternoon.

Lynn Phillips
The Perfect Shine Team
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Old 09-25-06, 02:00   #14 (permalink)
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My Mistake!! I Stuck My Foot In My Mouth!

Sonus did email me and sent me a new pad!! I am sorry! I get so much stuff in the mail. I have way to much car stuff.
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Old 09-25-06, 06:33   #15 (permalink)
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Quote:
Originally Posted by Lynn Phillips
Hi Greg,
I am sorry you had trouble with your SwirlBuster Pad. Your replacement pad will ship today via 2-3 Day Priority so you should have your new pad in just a few days. Your order number is autopia-39882 and you will get a tracking number a little later this afternoon.

Lynn Phillips
The Perfect Shine Team
Wow talk about service.

Thanks Dave and Lynn for getting me sorted out. Got the email confirmation that a new pad is shipping before I even got home from work.

Autopia rulez

MorBiD
 
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