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Old 05-29-08, 02:24   #25 (permalink)
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Re: Annoyed with Autopia's store

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Originally Posted by Lynn Phillips View Post
Hi James,
All you had to do is ask. Sorry, I can’t be everywhere at one time, had you contacted us directly or posted this in the Autopia Car Care sponsor forum I would have taken care of this right away! I answer all email, phone calls, live support, process orders and also keep up on the sponsor forum so keeping up on other forum areas is somewhat difficult. The $9.56 has now been credited to your credit card.

Unfortunately the free shipping is not automatic for two reasons, one is that Yahoo does not offer that option and the other is that we have other discount offers and they cannot be combined so we let the customer choose the best discount for their needs.

As far as the other David, he has been the 2nd partner for years and is a good guy so there is no secrecy, he is just not active like our beloved Mayor.

If you are not sure about discount codes, you can always contact me and I will make sure you get your best discount.

Lynn
Hi Lynn,

Thank you very much. Although I am not a high volume customer, I do make once or twice yearly purchases for the cruising season. It's good to know that you take care of the "little customers" too.
FWIW: I make sure that my friends are all directed here for their products and information.
Keep up the good work!

Thanks again.
Jim
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Old 06-03-08, 08:45   #26 (permalink)
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Re: Annoyed with Autopia's store

Quote:
Originally Posted by langod View Post
Hi Lynn,

Thank you very much. Although I am not a high volume customer, I do make once or twice yearly purchases for the cruising season. It's good to know that you take care of the "little customers" too.
FWIW: I make sure that my friends are all directed here for their products and information.
Keep up the good work!

Thanks again.
Jim
Jim,
Doesn't matter to me if you are high volume or not, I treat all of our customers how I would want to be treated.

Lynn
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