UDM Reliabilty ?

EdLancer · 03-04-08, 10:22

Theres a local rumour going around about the reliability of the UDM. Aside from the motor brush problem that I know of is there anything else ? I have been recommending the UDM to almost everyone, but don't own one myself so I wouldn't know.

NSXTASY · 03-04-08, 10:36

Customer service is outstanding if you do have problems. I hear of problems few and far between and nothing but thumbs up if they do in fact have an issue.

If my PC needed replacing a UDM would be shipping to me.

evolutionwc3 · 03-05-08, 04:43

I picked one up a few weeks back and primarily use it to apply sealants and glazes. I love the machine and am happy with the purchase. There was a thread a while back and IIRC the UDM is only experiencing a 3% failure rate- which is phenomenal for 1st gen product. As stated David and Lynn's customer service has an outstanding track record so I wouldn't worry about it.

rwisejr · 03-05-08, 05:03

The funny thing I hear people making a big deal out of the few udm issues but nobody complaining about the same issue with the New Meguairs DA ?

EdLancer · 03-05-08, 11:12

Here are the threads:

UDM is Broken - Auto Geek Car Care, Car Wax and Auto Detailing Forum
UDM died and AG to the rescue - Auto Geek Car Care, Car Wax and Auto Detailing Forum

Edit: I lost the original threads that states problems with owners of UDMs

Is Meg's DA basically a UDM as well ?, doesn't look much different !

Radicalrev · 03-05-08, 11:45

Quote:

Originally Posted by rwisejr

The funny thing I hear people making a big deal out of the few udm issues but nobody complaining about the same issue with the New Meguairs DA ?

can any1 tell me whats the issue with the new g110?

MotorCity · 03-05-08, 11:58

Quote:

Originally Posted by EdLancer

Here are the threads:

Detailing Bliss Forum
http://www.detailingworld.co.uk/foru...d.php?p=698795
Auto Geek Car Care, Car Wax and Auto Detailing Forum

Is Meg's DA basically a UDM as well ?, doesn't look much different !

None of your links linked to a thread related to UDM?

jswift2000 · 03-05-08, 12:23

With all rumors you hear about UDM reliability, there are loads of people who have great experiences with the product. Its a great tool backed by fantastic customer service and David and Lynn will make sure everything is taken care of IF you have any issue.

BigJimZ28 · 03-05-08, 03:43

as I remeber there was like 3% of them with a motor brush problem
and they were quickly taken care of

why/how can you recommending the UDM to anybody if you know nothing about it
or think there are problems with it?

BigJimZ28 · 03-05-08, 03:45

Quote:

Originally Posted by Radicalrev

can any1 tell me whats the issue with the new g110?

New G110 just died - Car Care Forums: Meguiar's Online

BigAl3 · 03-05-08, 04:06

Quote:

Originally Posted by jswift2000

fantastic customer service and David and Lynn will make sure everything is taken care of IF you have any issue.

agreed...

EdLancer · 03-05-08, 08:38

Quote:

Originally Posted by BigJimZ28

as I remeber there was like 3% of them with a motor brush problem
and they were quickly taken care of

why/how can you recommending the UDM to anybody if you know nothing about it
or think there are problems with it?

Because the UDM are readily available here in Canada and the PC is tougher to get and more expensive. I think this is also the reason Meg's is switching from the PC/G100 as well. I wouldn't be surprise if Meg's new DA is made from the same source as the UDM, most proberly in China. I have no problems if they made there as long as the price and reliability is as good or better than the PC.

I had the detailer at one of the new car dealers get the UDM, so far so good, but he use his rotary most of the time and the UDM just for applying wax/sealent, but it should give me an idea how well the UDM holds up.