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Re: I need some serious computer help!
Brandon,
The slowness could be either a hardware problem, a software problem, or both.
Here's the various steps I'd try, and in this order:
Hardware issues first:
1. Turn everything off. Unplug your internet connection device, either a cable modem or an adsl modem.
2. Unplug your wireless router.
Wait 30 - 60 seconds.
3. Replug your cable/dsl modem.
4. Replug your wireless router.
5. Wait 45 seconds for all indicator lights to stop flashing and going nuts.
6. Turn on your computer.
Software:
-remove internet garbage:
1. go to control panel, internet options and click on the remove files button, then do it again with the 'delete offline content ' button checked.
2. load ad-aware and spybot software (free) and have both scan and delete adware and spyware. If you need help with these two steps, let me know and I'll walk you through the process.
3. Go to 'www.bitdefender.com' and do an online scan, it's free. It'll remove any malware it finds.
4. Defrag your harddrive. Go to 'my computer'. right click on c: choose 'properties' then 'tools' then defrag. Do an analysis to see if the HD needs to be defragged. Take it's advice and defrag if it's warranted.
After all that, your machine should sing.
PM me if you need clarification on any steps. I'm doing all this from memory.
-John C.
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