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Old 01-06-07, 11:43   #13 (permalink)
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Re: Does it bother you when...

I deal with the same thing in my business, I'm part owner of a Real Estate Finance company here. I've have to put up with all the other sleaze bags and get rich quick kids who don't know sh!t and will bait and switch people to death. But like Scott said there's always a better customer, like one lady I have now my Realtor referred, she orginally called DiTech, all it took was one meeting with me and she's only dealing with me know after I explained everything. I'm gonna put a little saying on my biz cards "Got another loan from DiTech" b/c unlike their commercials I've never lost a deal to them, I've taken deals from them b/c honestly they suck and can't compete, people fall for their commercials. You know how many times I've talked to somebody that thought they got a good deal with them, then I went through everything adn explained their deal and they weren't very happy LOL.

Any service type business is always going to have somebody willing to cut down on prices to compete, IMO that's wrong b/c it cheapens the value that "your" offering. Well he's doing it for 50 why are you charging 300? Show what your offering as value and why you cost more and generally customers will understand, I have to do this everyday in my biz. If your a detailer, "well he wipes down my leather"...really "does he prep it for cleaning, does he condition it and apply a dressing protectant?" etc.
 
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Old 01-06-07, 12:11   #14 (permalink)
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Re: Does it bother you when...

It kinda annoys me even though I don't detail for money. I see those "hand wash" places and those "professional 5 step detailing" or something like that. And when the cars come out of the wash, yea it seems nice and shiny, but the swirls are there. Some people think that all cars are "supposed" to have swirls and it's the norm. I mean, how many cars are out there that are actually 95% swirl free? Very, very, very few.

I can completely understand how regular people aren't willing to pay hundreds of dollars for a good detailing. But they just don't understand how much labor and work and details the detailer has to pay attention to. My parents grill me over the fact that I spend too much time making the car look good and that they really don't care how good the car looks. But I care, and enjoy making it look good, so that's all that matters.
 
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Old 01-18-07, 05:47   #15 (permalink)
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Re: Does it bother you when...

i agree 110% with the last sentence!
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Old 01-18-07, 11:07   #16 (permalink)
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Re: Does it bother you when...

Quote:
Originally Posted by Aguilar
I feel for you guys. I took this picture a couple weeks ago on my trip to Miami. This car wash place is always busy, you should see the wash mitts these guys use... suffice to say they're not their original color anymore.

And yes, that's an expensive Benz up there, getting swirled!



"Professional Detailing" that's funny. I would bet if you were to ask any of those guys wiping down those cars what is invovled in a complete exterior detail they'd have no clue.
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Old 01-18-07, 11:59   #17 (permalink)
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Re: Does it bother you when...

Average joe just wants their car to look clean. They don't care if you are a car washer or detailer, "here is my dirty ride please clean it". The express type work isn't for those wanting a near perfect detail. Interesting info in the annual Detail survey in Auto Laundry News. Car Wash Combo price for complete detail is more than that of a Mobile service on average ($161 vs $158). They also complete it a little faster (3.8 hours vs 4.1). That info is just for Complete Details. Average Car Wash Combo Hand Wax $47, Machine Wax Buff $67.
 
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Old 01-19-07, 09:25   #18 (permalink)
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Re: Does it bother you when...

Quote:
Originally Posted by Aguilar
I feel for you guys. I took this picture a couple weeks ago on my trip to Miami. This car wash place is always busy, you should see the wash mitts these guys use... suffice to say they're not their original color anymore.

And yes, that's an expensive Benz up there, getting swirled!

Do you drive a mkv jetta?
 
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