| Re: Does it bother you when... I deal with the same thing in my business, I'm part owner of a Real Estate Finance company here. I've have to put up with all the other sleaze bags and get rich quick kids who don't know sh!t and will bait and switch people to death. But like Scott said there's always a better customer, like one lady I have now my Realtor referred, she orginally called DiTech, all it took was one meeting with me and she's only dealing with me know after I explained everything. I'm gonna put a little saying on my biz cards "Got another loan from DiTech" b/c unlike their commercials I've never lost a deal to them, I've taken deals from them b/c honestly they suck and can't compete, people fall for their commercials. You know how many times I've talked to somebody that thought they got a good deal with them, then I went through everything adn explained their deal and they weren't very happy LOL.
Any service type business is always going to have somebody willing to cut down on prices to compete, IMO that's wrong b/c it cheapens the value that "your" offering. Well he's doing it for 50 why are you charging 300? Show what your offering as value and why you cost more and generally customers will understand, I have to do this everyday in my biz. If your a detailer, "well he wipes down my leather"...really "does he prep it for cleaning, does he condition it and apply a dressing protectant?" etc. |