What brand of PC?

[kurtp998]

I've have 4 Dells (1 Lap Top, 2 desk tops, and an Pocket PC). I've had nothing but outstanding service, very few problems (mostly caused by me), and you can not beat the list of options you can get with them. Of course the more options the more $$$$ you pay. Worth looking into. My first Dell desk top I purchased in 1998 and it is still running strong. I bought the lap top in 2002 and it is still going, even being abused by my son daily, and my newest is only a year old. All I can say, is I'm sold on Dell

[Danase]

Ok, here is the story now...I replaced the main HD in my computer and reinstalled windows on it. I can not get the stupid thing online! I tried everything to set up an internet connection but nothing will work. I have a cable connection that is always on. I know it is working because my other computer at home works fine as far as internet goes.

[andyman]

Errrr... that could be lots of things. lets see if we can narrow it down.
1. Wired or Wireless?
2. Have you determined that the network card or wireless network card are functioning properly?
meaning: can you ping your router (and/or access point if wireless), or your other computer on the same networK?
3. What version of XP did you install? (i.e. one with service packs already bundled?).

Let's start there...

[Danase]

Originally Posted by andyman

Errrr... that could be lots of things. lets see if we can narrow it down.
1. Wired or Wireless?
2. Have you determined that the network card or wireless network card are functioning properly?
meaning: can you ping your router (and/or access point if wireless), or your other computer on the same networK?
3. What version of XP did you install? (i.e. one with service packs already bundled?).

Let's start there...

Wired
I don't think they are. I am going to try and download all of the drivers from Dell from this PC and install them on the office PC tonight.
XP Professional is what I installed.
Thanks

[andyman]

yeah, install updated drivers, then try again. if it still doesn't work, then try this and get back to us.

More things to try:

Assumptions: (correct me where I'm not guessing right)
1. your business PC and your personal PC use the same cable modem for access.
2. the cable modem connects to a small router (linksys, d-link, netgear, etc...).
3. small router has a wire to each of your PC's.

First thing would be to make sure you're getting an IP address that your network understands. Make sure your DHCP server is giving you an IP address and that you haven't been assigned the autoconfiguration address. You can tell your IP by clicking START, RUN, type CMD, hit ENTER, then type IPCONFIG /ALL in the box. Your IP address will be retunred (along with other useful information). Run that command on both your business and personal PC's. If they are on the same network, they should be very simmilar. For example:
Your business one could be 10.10.10.1 and your personal one be 10.10.10.100. Most likely the first three octects will be identical.

From your personal PC, try running a trace route to google
a. click START, RUN, type CMD, hit ENTER
b. at the command prompt type: tracert www.google.com

You should see a sequence of "hops" returned on the screen. They represent each piece of hardware you stop at on the way to google. The first one should be your router, second should be cable modem, third is probably your ISP. From there to some DNS server, and then probably straight to google. At any rate, figure out where in the route your breaking and we'll go from there.


I'm contributing to this thread so heavily because there are SO many here that I learn from, I don't often have the opportunity to add value to a detailing discussion. But I know this arena better than most and hopefully someone will benefit.