Eagle One Is The Greatest

[Kool_ZX3]

Well not long ago i had picked up a bottle of NanoWax Spray, Excellent product. Hides swirls and minor scratches and leaves a nice deep wet shine..... I love this product to death and continue to use it. The shine, depth, and everything is just excellent. I am an eagle one guy for life now and below will tell you why

Thing that happended though, the trigger and pump started leaking (seems to be common these days) And i sent an email to Eagle One customer service to see about a replacement. The next day a gentleman by the name off Rob emailed me saying he would replace the bottle if i had the reciept.... Thing is i had chucked the bottle and the receipt was long gone. I had transferred the rest to another bottle so i wouldn't loose anymore product. He then said that if i could provide some feedback and spread the word about Eagle One he would replace the bottle. I did exactly that and gave feedback about other products i have used and that many of my friend's use eagle one products and have for years. He said he appreciated the great feedback and told me about some new products and would send the package out. Took about a week and came to the door by DHL yesterday.

To my amazement he had sent me a package that contained 2 bottles of nanowax spray, 2 bottles of wax as you dry and a bottle of Nano protectant.... FREE!!!!!!. I was blown away by this..... That is the most excellent customer service i have ever experienced by any company. 4 free bottles of product when all i wanted was a replacement bottle. He sent me basically 40-50 dollars in free stuff.... amazing since i had no receipt left.... i am keeping them from now on.

Thumbs WAY UP for Rob and Eagle One Canada, other companies could learn a thing or 2 from eagle one.

I am spreading the on this excellent customer service and hopefully people pick up on this and will support such a great company that knows how to treat a customer.

With me being a eagle one fan for a little while now just makes the company look a whole lot better now.

[hadboosttroy]

wow, very nice of him!

[BigAl3]

that's great to hear! for myself... customer service plays a big role in me supporting a company for sure.

[Pats300zx]

Awesome. That was very nice to Eagle One to do that. I have always have good results with their products.

[JohnZ3MC]

Kool ZX3,
It's great to hear fine support like that, and if I may say so, I've enjoyed Eagle 1 wheel cleaner for quite a while, but now that I think of it, I think the nozzle is going to leak in a month or two or three.
Maybe a pre-emptive email is in order.
All kidding aside, thanks for sharing your dealings with Eagle 1.
-John C.

[John Styrnol]

Nice to hear, good for you.

[Kool_ZX3]

Originally Posted by JohnZ3MC

Kool ZX3,
It's great to hear fine support like that, and if I may say so, I've enjoyed Eagle 1 wheel cleaner for quite a while, but now that I think of it, I think the nozzle is going to leak in a month or two or three.
Maybe a pre-emptive email is in order.
All kidding aside, thanks for sharing your dealings with Eagle 1.
-John C.

Some bottles i have gotten have been leak free, some have leaked just a little and didn't bother because it seems to be normal for some to dribble but this one was bad and i lost a fair bit one day trying to spray the car. My hand was soaked. It's like something had cracked or something in the handle. Oh well the new ones are all working great

[JohnnyDaJackal]

Free stuff is also good

I actually wanted to try out the Eagle 1 Nano Spray Wax, might be a lot more cheaper and more convenient for me than some of the boutique spray waxes.

[wannafbody]

I used to Use EO WET wax when I had my red stang-looked good. I like EO W&S too.

[lawrencea]

Originally Posted by JohnnyDaJackal

Free stuff is also good

I actually wanted to try out the Eagle 1 Nano Spray Wax, might be a lot more cheaper and more convenient for me than some of the boutique spray waxes.

Nano Spray Wax is outstanding. Give it a try.