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08-13-05, 02:17
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#1 (permalink)
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Senior Member
rad21 is offline
Join Date: Aug 2001
Location: Toluca Lake, CA
Posts: 449
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Exceldetail has the best service ever
I am so impressed with Patrick's service, I just had to post this thread. I placed 2 orders with Excel Detail over the past few months, nothing too big, some MF towels and detailing products however I am blown away by the service that Patrick provides. First of all, I received the products within 2 days of placing the orders but what really impressed me was that both times Patrick sent me a refund for "unused shipping charges". I have never ever received a refund from any company for "unused shipping charges". All other companies would pocket the funds, but not Patrick. If Patrick decides to open a car dealership, I will be his first customer. 
Talk about an honest businessman, Excel Detail rocks 
__________________
2006 BMW 330i Alpine White PP, Nav, CWP, PRS, Menzerna Nano Polish, Prima Epic, Optimum Opti-seal
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08-13-05, 02:44
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#2 (permalink)
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Registered User
Gameon is offline
Join Date: Apr 2005
Location: San Diego, CA
Posts: 14
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Yea I got a refund also for unused shipping charges pretty cool service. He also put in a free microfiber towel with my order of only a 6 inch counter-weight for the PC.
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08-13-05, 02:46
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#3 (permalink)
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Registered User
truzoom is offline
Join Date: Mar 2005
Posts: 1,644
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I was also very impressed that Patrick refunded extra shipping costs. It definitely shows that he is big on customer satisfaction.
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08-13-05, 03:30
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#4 (permalink)
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Registered User
bluemoon is offline
Join Date: Jul 2004
Location: ND
Posts: 178
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It has always been a pleasure dealing with Exceldetail. Patrick does one fine job. 
__________________
Don't take life too seriously, no one gets out alive.
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08-14-05, 04:57
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#5 (permalink)
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Registered User
JBM is offline
Join Date: Dec 2004
Location: Florida
Posts: 1,708
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 for Patrick. |
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08-14-05, 09:38
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#6 (permalink)
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Registered User
mtwedt is offline
Join Date: Nov 2004
Posts: 222
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Ditto, ditto, ditto.....I have always appreciated the timely, cost-conscious manner that Patrick does business. He has always sent me a little present in the form of some MF goody as well. Great job, Patrick!
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08-14-05, 01:52
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#7 (permalink)
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Now with twice the head
Scottwax is offline
Join Date: Oct 2001
Location: Arlington, TX
Posts: 27,403
Contact: 
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The candy mint he includes is also a nice touch. |
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08-14-05, 02:20
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#8 (permalink)
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Registered User
Totoland Mach is offline
Join Date: Sep 2003
Location: Overland Park Kansas
Posts: 930
Contact: 
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Quote:
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Originally Posted by Scottwax
The candy mint he includes is also a nice touch. |
Nice Mint....BUT, Patrick...I'm diabetic and give the mints away LOL
Fantastic service and the Propel pads rock!
See Ya from Totoland
btw ... got another adopted Toto, a black Lab that is scared of water (man, do I get the cream of the animal crop)
__________________
2003 Mustang Mach 1
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08-14-05, 04:12
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#9 (permalink)
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No prep, no pride!
a.k.a. Patrick is offline
Join Date: Mar 2004
Location: Thousand Oaks, Ca
Posts: 4,804
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Speaking of Black Labs, i nearly saw one get mauled at the "Dog park" today, by a Pit Bull. Luckily someone stepped in and grabbed the PB off the ground, "gently", lol, layed him on the turf and straddled him with both hands on his head, until the owner made it over. Im not so sure I would have been that brave if i was on that side of the fence......Me and my little "Bruiser" kind of stood there in our safe "little doggy" haven, and thought, *** ?!
Labs are such beautiful canines......
__________________
Owner of Exceldetail.
Just an enthusiastic detailer, providing professional services.
CA Summers Suck!
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08-14-05, 05:06
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#10 (permalink)
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Registered User
Totoland Mach is offline
Join Date: Sep 2003
Location: Overland Park Kansas
Posts: 930
Contact:
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Patrick: unreal what stupidity there is for dog owners. I have a pit bull mix that gets along fine with the lab...they rough house all the time. I recently lost another 'big' pit (74 lbs) and all 3 dogs got along. Every pit, no, every dog I've adopted goes thru obedience training. Maybe we should have a law for the owners instead of blaming the dogs..sheesh
Anyhow...back to your excellent service and products...
__________________
2003 Mustang Mach 1
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08-14-05, 07:01
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#11 (permalink)
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Too Old to be Doing This
az57chevy is offline
Join Date: Sep 2004
Location: Tempe, AZ
Posts: 397
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I too am pleased with his service!
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