autogeek.net

jakethesnake · 07-07-05, 10:40

I purchased items 3x from autogeek.net and they're not very customer freindly people at all. I thought maybe once or twice I just had the bad customer service rep, but it seems like I was wrong.

They won't offer you the 10% off if you don't ask for it, even though they know it's available.

I think they have very good selection but they can certainly improve on their customer service and reward their repeat customers with honest best price possible.

****Fellow Autopians please search for coupon code before ordering on autogeek.net****

Hope this helps others to save their hard earn money.

sQuashed · 07-07-05, 11:04

Man, alot of autogeek bashing lately?

series1 · 07-07-05, 11:14

Quote:

Originally Posted by sQuashed

Man, alot of autogeek bashing lately?

I've noticed that too. Everyone seems to complain about the customer service.

JDookie · 07-07-05, 11:17

Jake,

I'm a little confused. Are you upset because they didn't give you a discount that you didn't ask for??

truzoom · 07-07-05, 11:29

I would assume the coupon for 10% off is a "ask only" basis because the people that know about it are probably very likely to purchase from them often.

I've had great service with them.

wytstang · 07-07-05, 11:56

Quote:

Originally Posted by truzoom

I would assume the coupon for 10% off is a "ask only" basis because the people that know about it are probably very likely to purchase from them often.

Exactly same with autpia-carecar whether it be by phone or over the net you have to ask for it. I don't see how it's autogeek's fault because you failed to ask for it

. Lesson learned I guess.

themightytimmah · 07-07-05, 12:12

If they advertised the coupon, it'd eliminate the point of having one. They might as well just discount it for everyone.

As for the poor customer service, I wouldn't blame it on "autogeek bashers". With the exception of Mike (the guy on this board), most of their CS is pretty lousy, in my experience.

Spilchy · 07-07-05, 12:48

Why is this lame thread in the Good Deals section anyway?

Why would they discount your purchase if you don't use the coupon code? That's like going into the grocery store and complaining the cashier girl didn't discount every item because there is a coupon for it, but you never clipped it out to use it for your purchase.

The unecessary Autogeek whining lately on this board is probably part of the reason why we have like no sponsors and those that are here are buried deep in the forum. That's what I like about Detail City; the clear exposure to site sponsors coupled with their own forums. They are a welcomed, contributing part of their community and members reflect that with their loyalty in shopping there.

Here we complain, bash and speculate about vendors (with the exception of PakShak). It probably chases them away.

Just my $.02

JohnnyDaJackal · 07-07-05, 01:19

Ya not sure why all the hating on Autogeek, but i've ordered from them numerous occasions and couldn't have been more pleased. I think they have great prices, selection and customer service. They also usually have cool promos, I know if it weren't for them I wouldn't have gotten a Wolfgang Concours kit and Pinnacle Swirl Remover/Liquid Souveran for only $10 shipped

for Autogeek!

04E320 · 07-07-05, 01:23

I didn't know the %10 discount.

jakethesnake · 07-07-05, 01:56

Quote:

Originally Posted by Spilchy

Why is this lame thread in the Good Deals section anyway?

Why would they discount your purchase if you don't use the coupon code? That's like going into the grocery store and complaining the cashier girl didn't discount every item because there is a coupon for it, but you never clipped it out to use it for your purchase.

The unecessary Autogeek whining lately on this board is probably part of the reason why we have like no sponsors and those that are here are buried deep in the forum. That's what I like about Detail City; the clear exposure to site sponsors coupled with their own forums. They are a welcomed, contributing part of their community and members reflect that with their loyalty in shopping there.

Here we complain, bash and speculate about vendors (with the exception of PakShak). It probably chases them away.

Just my $.02

Commmon' Pal maybe you're rich and really don't care about saving some money!!!

I am sure majority of the people here are hard working and earn every dime they get. The reason this post is in Good Deals Section is because I want people to know about money they can save. There are already couple of posts here that some people are not aware of the discount that is available to them.

I understand that autogeek is in business to make money and not to loose money. I just want them to be honest advise customers of the best price possible.

When I did ask for discount, the customer service rep told me that they didn't have any discounts available at this time. When I told her about the coupon codes availble on the internet, she immediatley placed me on hold and minutes later she told me the best she could do is 10% off and that's it....she was very deceptive until I confronted her about coupon codes posted on Autopia!!!!

Pats300zx · 07-07-05, 02:27

What is with all the Autogeek bitchin??????

Does everyone forget the 12 Days of Xmas and all of the promotions that they did so that people could try out various products?????