New LCD HDTV - Warranty or no?

Joshua312 · 12-27-07, 04:35

Hey guys...

I have been wanting an LCD HDTV for a while now and couldn't pass up the offer I found yesterday while at Best Buy. I ended up picking up the following TV...

Samsung - 32" 720p Flat-Panel LCD HDTV - LN-T3242H

Works great so far and looks really nice with my Xbox360 hooked up to it; but my question is I did not pay for the extended warranty which is like $100 for four years. I heard that these extended warranties on LCD's are basically scams and Best Buy never actually stands by them. Should I get the warranty or no? The lady claims they will come to my house and do any repairs, dead pixels, etc...

I have 30 days to decide whether to add it or not and would appreciate any feedback.

Thanks!

Cleaning Fool · 12-27-07, 04:40

They are huge money makers for retailers, just like extended warranties on cars. I wouldn't waste my money.

BlackElantraGT · 12-27-07, 05:03

I wouldn't normally waste my money on extended warranties as for the most part, that is where they make the most money. I'm not familiar with the defect/repair rate for LCD HDTVs, but I'm so glad we purchased the extended 5 year warranty when we purchased our 62" DLP Rear-projection Mitsubishi. At the time, HDTVs were still quite expensive, as our set cost more than $6,000. The TV has been problematic from the beginning (despite it being Mitsu's top of the line) and right now we are waiting for a repairman to come out and fix it. The few hundred dollars it cost for the warranty in our case has paid for itself. Even if it wasn't an expensive repair, imagine the hassle of lugging out a huge, heavy TV to get it repaired. I'd have to rent a truck and go through a lot of trouble just to get it fixed.

In your case, your TV is small enough to be easily carried by 2, probably even 1 person. Plus, LCDs are probably a lot less problematic than rear-projections. And if your TV ever goes bad where the repair costs don't justify doing so, you've only lost $900 + tax. That's easier to swallow than something that costs almost as much as a small car. So in your case, I would opt out on the extended warranty also.

Joshua312 · 12-27-07, 05:06

Thanks for the replies thus far guys... The thing which makes me think twice is I actually walked out the door with this TV for like $630 after price matching. So paying $100 or 1/6 of the original cost seems a little silly to protect it for 4 years, by then if I need to replace a 32" the price will be even lower for a new TV just as CRT's became "disposable"

White_07_G6_GT · 12-27-07, 05:21

No I just bought a plasma and they tried harder to sell me the warranty than the TV... guess which they make more money selling.

gmblack3a · 12-27-07, 07:16

If you purchase with an AMEX they double the warranty to 2 yrs.

DJ_JonnyV · 12-27-07, 07:36

Just run the hell out of that baby for the next few days. If anything is going to break it will likely be sooner rather than later. If it does shoot craps, then tell retailer you want a new unit as it is defective issue and not a repair issue. Repair issue means you're waiting.

Setec Astronomy · 12-27-07, 08:31

Quote:

Originally Posted by BlackElantraGT

Even if it wasn't an expensive repair, imagine the hassle of lugging out a huge, heavy TV to get it repaired. I'd have to rent a truck and go through a lot of trouble just to get it fixed.

Surely you can get people to service projection TV's at your house on a non-warranty basis--why would you have to lug it anywhere to get it repaired without a warranty?

cwcad · 12-27-07, 09:00

Since 1985 I have had at least 15 different types of TV's and not one of them stopped working. I have had a big screen projection TV for five years and 42 inch LCD TV for seven months with not a problem. As someone stated earlier they make more money on the warranty plan than they do on the TV since they have to provide nothing. Just watch your TV and put the warranty money aside for later. You can spend it on the upgrade for the next TV.

BlackElantraGT · 12-28-07, 01:00

Quote:

Originally Posted by Setec Astronomy

Surely you can get people to service projection TV's at your house on a non-warranty basis--why would you have to lug it anywhere to get it repaired without a warranty?

I'm sure someone can come and fix your tv in-home, but from my understanding the in-home service was usually more expensive. Keep in mind, it's been a very long time since I or any family member of mine had a TV repaired, and whenever we did (CRT tv, not big screens), we had to take it into the repair shop. Plus it ain't cheap to fix a TV, and at some point it's like a car... it might cost more to fix than it is worth.

Joshua312 · 12-28-07, 06:22

Quote:

Originally Posted by BlackElantraGT

I'm sure someone can come and fix your tv in-home, but from my understanding the in-home service was usually more expensive. Keep in mind, it's been a very long time since I or any family member of mine had a TV repaired, and whenever we did (CRT tv, not big screens), we had to take it into the repair shop. Plus it ain't cheap to fix a TV, and at some point it's like a car... it might cost more to fix than it is worth.

My grandpa actually use to own a TV repair shop and they did a little of both, as you said. My dad worked there as a teenager, so it's great now because people give him their broken CRT's and DVD players and say if he can fix it just to keep it because it is cheaper for them to just get a new one.

Cleaning Fool · 12-28-07, 06:51

My buddy purchased a new Camry. He bragged on the "great" deal he got on the extended warranty. I asked him how much? He said $1600, regular price $2600 (inflated of course to make it sound like you are getting a killer deal) So the dealer will take that money, deposit it into a high interest account and make money off the people who buy the warranty. In the end for the dealer its 100% profit, and if someone files a claim 6-10 years down the road, they have taken your $1600 and turned it into $2500. So it costs them nothing, even with claims.