(I wish you guys would stop posting stuff like this.

)
I've been struggling along with a few of the perpendicular mount Suncast (100% plastic) units. I run heavy and long hoses and the plastic keeps breaking...various parts. In fact, the handle just snapped off (again) this past Sunday. Suncast is pretty cool, though. You can telephone them or order replacement parts on-line and they pickup the tab. It's very good of them to stand behind their products but it isn't a satisfying experience when the reels keep failing.
Lesson learned: Spend the $$ on the front end to acquire a unit that will last
