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Old 02-09-07, 11:23   #1 (permalink)
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Werkstatt, everything you need to know!!

I sincerely hope a lot of the guys find this as interestingas I do.

Below is the answers and then the questions to an email I sent them. Seems to be a really nice bunch of guys. This is the best reply I have had from "all" the manufactuers!

Changeling




Thank you for contacting the Werkstatt. We appreciate your interest in our
products.

We get quite a number of people switching from the Klasse products and have
yet to hear a single voice of regret. While those products are good and
perform well, we feel that the Werkstatt has taken the category to a new
level in terms of aesthetics (wetness and clarity of shine), in application
ease (with products like Trigger), in value, and in variety.

1. Yes. While we do not like to give specific timelines for longevity due
to the huge number of variables that can effect it, our products are amongst
the most durable available. Applied under the same conditions, Werkstatt
products will easily match anything in the market (short of a new
clearcoat!) and exceed the durability of the vast majority.

2. First, we do not test our products for compatibility with any other
manufacturers' products. When mixing and matching between product lines,
you may end up venturing into the territory of experimentation. That said,
the durability of the polymers used in our products do make them well suited
for this type of base-layer use. Once cured, we would not expect any
chemical interference by other products with the Werkstatt layers. There
are a few things to keep in mind in choosing what products to use as
topcoats. The goal is to be as gentle as possible on the lower layers
during application. To work well, topcoats need to be free of abrasives and
preferably have minimal amounts of stronger solvents.

We can't comment specifically on the #7 and 50/50 since we do not know their
specific formulaic structure, but as long as they meet these basic
requirements, they should not cause undue wear on Werkstatt base layers
during application.

One thing to keep in mind, however, is that you may just find all of these
topcoats un-necessary! The Werkstatt products alone provide an exceptional
finish. And while different than an oil glaze and carnauba finish, it may
actually be preferable. It is rather subjective.

3. Strictly speaking, the 2 products that would most directly compare to
AIO/SG are the Prime and Acrylic Jett formulas. These are the products that
would apply in the most similar manner and perform similar functions.
However, the Werkstatt does offer options that go beyond this.

On the Prime side, there are 3 specialty versions that may offer some added
characteristics that you find desirable. For instance, since your plan is
to top with carnauba wax, you might consider Prime Carnauba. It bonds the
highest grade of carnauba wax into the polymer base layer for increased
longevity of the natural wax.

On the Jett side, you may want to consider Acrylic Jett Trigger. This newer
3rd generation spray formula offers similar performance, longevity, and
aesthetics as the original AJ, but it's formula is tailored toward a
spray-and-buff application process. With no wait time before buffing, it
eliminates the possibility for hazing/streaking that can occur if AJ is
applied too thickly. Trigger started off as a special edition, but has
been so popular, it will become a permanent part of our line-up.

4. Directions for all of the products in question can be viewed on our
website. For the Primes, the process combines aspects of both a polish and
sealant: work the formula into the surface with a rubbing motion, allow to
dry (30 minutes or less), and buff off. The aim is to leave a very minimal
amount of residue on the surface after the application/polishing phase.
This will make buffing easiest. Prime is also suitable for application via
random orbital polisher. We recommend a polishing or finishing pad at
speeds of 4-5 (if using the PC RO machine). Prime cannot be layered, but a
second coat can ensure complete cleaning and uniform coverage. The Jetts
can be applied over Prime immediately.

For original Acrylic Jett, the process is similar, except there is no
polishing motion necessary since the product is purely protective. Using a
foam or microfiber applicator, spread a very thin coating over the surface.
It will dry very rapidly and can be buffed almost immediately. For easiest
results, only a very small amount of product needs to be used. If any
streaks or hazing develop that is difficult to buff off, we recommend
letting it cure for around 30 minutes and then going over the surface with
either a very slightly damp microfiber towel, a light coat of Acrylic Glos,
or an additional layer of AJ Trigger. Any of these options quickly
eliminate any streaking. AJ can be layered. We recommend waiting at least
30 minutes between layers.

And for AJ Trigger, the process is even simpler: spray a small amount on the
surface, spready it uniformly with a microfiber towel, and continue buffing
until the surface is clear. Flipping to a dry side of the towel on the
final pass will help leave perfect results. There is no waiting time
necessary. It is one continuous application/buffing process. Trigger can
also be layered, with 30 minutes recommended between layers.

When switching from these Werkstatt products to something from another
manufacturer, we still recommend waiting a full 24 hours to ensure complete
curing and best results. Many products could be used immediately, but as a
general recommendation, we err to the side of caution.

That was a lot of information to cover, and if you have any other questions
or need clarification, please do not hesitate to email us again or reply to
this message. We want every customer to have the best experience with our
products and obtain the best results!

Happy Detailing!
Werkstatt Product Development
- Hide quoted text -





----- Original Message -----
From:
To:
Sent: Thursday, February 08, 2007 6:25 PM
Subject: product confusion.


> I am a member of the Autopia detailers club on the internet.
>
> My original intention was to Prep the surface of my vehicle (Black)
> to the best of my ability with compound/polishes and a PC random orbit
> polisher, apply Klasse AIO, then SG, followed by Meguiars #7, and
> topped with Chemical Guys 50/50.
>
> A lot of people seem to be having trouble with the Klasse SG
> (applying/removing).
>
> Also a lot of people seem interested in your products, which
> supposedly are of the same type of chemical construction and are
> easier to apply and remove.
>
> Question:
> 1. Can I expect the same longevity as Klasse AIO/SG?
>
> 2. Will the glazes/wax I want to use over your product interfere
> chemically with Werkstatt products?
>
> 3. What/which of your products take the place of Klasse AIO/SG in the
> above mentioned chain? I mean the best you have, and what would you
> recommend?
>
> 4. How is it best to apply the products in question #3.
>
> Please expound to your hearts content as I will be posting your
> answers on the website (Autopia). I am sincerely interested in your
> products as are a lot of fellow Utopians and would really appreciate
> clearing up these questions.
>
 
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Old 02-09-07, 11:30   #2 (permalink)
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Re: Werkstatt, everything you need to know!!

Cool! Thanks for sharing the information. I've been wanting to try some of their products for some time now. I just wish they let retailers carry their line so I didn't have to make a special order. Not that big of deal, but it would be nice.
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Old 02-09-07, 11:32   #3 (permalink)
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Re: Werkstatt, everything you need to know!!

Wow! That's one heck of a response!
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Old 02-09-07, 11:57   #4 (permalink)
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Re: Werkstatt, everything you need to know!!

Nice answer and very detailed, indeed. Does anybody knows their website URL?

Joey
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Old 02-09-07, 12:07   #5 (permalink)
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Re: Werkstatt, everything you need to know!!

They shipp stupid fast.

I just ordered prime acrylic and acrylic jett today and i got an email 10 minutes later with a tracking # saying it will be here tomorrow. Thats freakin FAST.
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Old 02-09-07, 12:24   #6 (permalink)
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Re: Werkstatt, everything you need to know!!

Even though Werkstatt isn't exactly my favorite sealant system, the customer service is awesome.
 
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Old 02-09-07, 12:26   #7 (permalink)
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Re: Werkstatt, everything you need to know!!

You will also be pleased with their product packaging as well. I've switched primarily to using Werkstatt products for my own car.
 
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Old 02-09-07, 12:35   #8 (permalink)
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Re: Werkstatt, everything you need to know!!

It's just so dam nice to contact a company and everything you want to know is answered without some "dumb" answers. Trust me, investigating companies is part of my everyday activities/job. I really need to rethink the direction I was intending to go with Klasse, especially when my last email went unanswered (2 weeks). I don't mind someone telling me I'm crazy, or even asking dumb questions. But, when you think you are so secure in whatever you do that you can "Snub" customers, than I have a little problem with you and your products, not to mention buying stock in a company.

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Old 02-09-07, 12:35   #9 (permalink)
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Re: Werkstatt, everything you need to know!!

They definitely impress with the time spent on answering questions. Hard to find that type of CS from a manufacturer
 
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Old 02-09-07, 12:40   #10 (permalink)
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Re: Werkstatt, everything you need to know!!

Quote:
Originally Posted by bigfoot
Nice answer and very detailed, indeed. Does anybody knows their website URL?

Joey
JEFFS Werkstatt: the finest in automotive detailing wax and sealants

Good stuff and good people to deal with ....
 
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Old 02-09-07, 01:01   #11 (permalink)
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Re: Werkstatt, everything you need to know!!

Quote:
Originally Posted by smprince1
Great! Thanks!

Joey
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Old 02-09-07, 01:41   #12 (permalink)
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Re: Werkstatt, everything you need to know!!

I agree that Jeff is very willing to address any questions or concerns about his product line. Plus, Werkstatt products flat perform!
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