Ok, I decided last Thursday to go ahead and get a Flex XC 3401 VR polisher and finally was able to get one ordered today. As some others on here have stated, it's tough as hell to track somebody down to get one. I tried ZoranC's connection with Western Tool. His contact there, Peter Isaacson?, is no longer with the company, so that's probably why folks were having trouble there. I spoke with his replacement a few times, Joyce?, and she said there is one in their system but supposedly on hold for someone. She was supposed to be checking and calling me back...from Friday morning. So, I tried FrostyDog's connection, Jeffrey from Dixie Construction Products. Spoke to him this morning and he was going to check into it and call me back. Western Tool quoted $319 + shipping and Dixie hadn't given me a quote yet, but Frosty picked it up for 3 bills. I also e-mailed the Midwest distributor rep and he was checking into it as well, but hadn't heard back by end of day either after a follow-up e-mail to him.
Instead of giving up, I called Flex North America directly and asked if they could sell me one. That I've called a few distributors and wasn't having any luck. They referred me to Power House in Omaha, NE, their main service parts distributor. They said that Flex could not sell directly, but that Power House could since they sell service parts, they could sell the entire tool as well. She gave me a couple of names there, but when I called an extremely nice gentleman by the name of Ben answered. I explained my situation, and he said that it is relatively new in their system, but they should be able to get one ordered. He quoted me a price of $269
. I wanted to ask if that was the right price, but waited until after giving him my shipping address and CC info. He said it will ship out tomorrow directly from Flex's warehouse in SC. Out of curiosity, he asked what I had been quoted at other places, and couldn't hardly believe that the other places were charging $300 or greater. That's when I asked if he was sure on the price. He was. Said it will probably be $10-$15 for shipping.
Ben was extremely nice to deal with on the phone, and I mentioned that there might be some other folks interested in buying these and he is 100% fine with folks contacting him directly. I don't think they are supposed to sell outside a designated territory, but he said considering this situation, he'll sell them all day long to wherever in the U.S. Power House's phone number is 888-809-4749, and supposedly they have plenty in stock in their SC warehouse. I am also going to e-mail him a few links on this site so he can see the interest level in this polisher. I know there are only a few reviews of it so far, but I need something with some more a$$ than the PC. The PC does do paint correction, but I need something quicker. I know, some may recommend a rotary, but I'm not quite there yet. Hopefully, the Flex will bridge the gap. Sorry for the long post, but wanted to share all the details.
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