These are the Chemical Guys Chubby towels? - Page 2

SVR · 10-17-07, 11:35

that's a powerful statement mate but you've been here a long time so your opinion is respected. I was never happy with extreme slick QD and extreme bodywash and wax - great in some ways, crap in others.

Dunno, the price makes CG's enticing but they might not cut the mustard and in my game, you gotta have the best.

Danforz · 10-17-07, 11:52

CG definietly have an over hype marekting system going on. I've heard one too many exagerations (I'm being kind with my wording as they do indeed have some very fine products) to buy anything any time soon. Except maybe their citrus wash...

BlackElantraGT · 10-18-07, 01:19

Quote:

Originally Posted by Danforz

CG definietly have an over hype marekting system going on. I've heard one too many exagerations (I'm being kind with my wording as they do indeed have some very fine products) to buy anything any time soon. Except maybe their citrus wash...

That's the only product of their's that I'm actually happy with so far until I recently acquired a 2nd gallon and the mixture seems to be off compared to the gallon I already have. CG's CW&G is one of those products that requires good shaking and I have a feeling the 2nd gallon I have was from a batch that either wasn't well shaken and/or one of the later ones poured after the product had time to settle and separate.

And while Paul seems like a cool, nice guy who didn't try and oversell me products I didn't need, there are some business ethics he practices that I don't think is cool, like bad-mouthing their competitors/business partners in front of a customer. I never mentioned anything about this because I thought maybe it was just an isolated situation, but I recently had a talk with a member on here who noticed and experienced a similar thing while at their store.

I hate to come out and make bold statements like these, but it seems like there's been quite a few issues regarding Chemical Guys. Less than a year ago we had an issue where they were knowingly shipping gallon sized products that weren't full gallons. They are a local SoCal company who I wish I could support because I can walk in and get my products without having to wait for shipping, but so far based on product performance and business ethics, I'd rather give my money to other companies at this point in time. There are other companies who are a lot more reputable AND with solid products that don't need to be as hyped up as theirs.

SVR · 10-18-07, 01:35

Bingo. I had same problem with paul over the phone earlier this year
Really bagged jeffs werkstatt and all other companies products I was using alot

That's just not on.
I've decided to give my money to a better guy - fred at driven to perfection in San Clemente CA.
One of the best car care purchasing decisions I've ever made was to buy five of his products
Big risk since I had spent thousands of dollars before that but I was pleasantly surprised and love talking to him on the phone now and then.
Quick spray rocks and is the only concentrated QD/spray sealant I know of. 473ml makes a gallon and it is great by rotary with soft foam pad. really lifts the colour of paints right up.

He didn't even know it worked by rotary but I'm the mad wannabe chemist of autopia who will try anything

P.S. hope I'm not spamming.
I also love SONUS USA, thanks Mr El Presidente Bynon

Vintage · 10-18-07, 08:59

Quote:

Originally Posted by SuperBee364

CG's really seems to be having some quality control issues lately.

First of all, I want to make clear that I am not flaming Chemical Guys, but maybe just giving a little customer feedback in this thread. So I have to agree with my Vintage Club member SuperBee . . . the quality control is lacking.

I got my order last week. 1.) 12 of the Satin Edge Elite mf’s had a 6 inch line of brown fibers (paper) and sticky stuff on them – I got it out with some scraping and 2 washes in hot water. 2.) Egdeless mf’s were 14x16 and not the advertised 16x16, they were white instead of the green ones pictured. 3.) Citrus Wash Gloss was filled only 3 ½ inches from the top. Satin Edge and MF Edge Elite Deluxe mf’s are both advertised 8.75 mm, but the Satin Edge is definitely thinner/lighter than the other one. 4.) Someone earlier talked about the Chubby not being so chubby – after purchasing 1 dozen, I have to agree.

These are issues that are very small to me but may be a big deal to someone else. A lot of us order from etailers for the convenience, but what’s convenient about getting products that are not as advertised? Is it worth the time to repackage and then return it just to wait for the replacement? Again, I am not flaming Chemical Guys. I would be more prone to order from them if the QC improves. Oh yeah, and as for the samples that everyone claims that CG just throws in the package for free? I’ve never gotten a single one even though I asked.

twitch · 10-18-07, 09:20

I bought (2) packs of the blue "Chubby's" a while back from someone here in the trading post. I was expecting much more after reading CG's misleading description. The towels are very similiar to the orange Target MF's and some of the Chubby's are really soft while others are less soft then the Target towels.

I was dissapointed (w/ CG not Autopia member) but I do use them as my main product removal towel and they do a good job.

Vintage · 10-18-07, 10:21

Quote:

Originally Posted by twitch

I bought (2) packs of the blue "Chubby's" a while back from someone here in the trading post. I was expecting much more after reading CG's misleading description. The towels are very similiar to the orange Target MF's and some of the Chubby's are really soft while others are less soft then the Target towels.

I was dissapointed (w/ CG not Autopia member) but I do use them as my main product removal towel and they do a good job.

I agree. Some of the chubby’s are thicker/thinner and softer/harder than others in the bunch. At $19.99 for 12, it’s not bad. But I think I’d rather get 25 for $11.95 at Sam’s Club and take my chances. Read the description: At the top it said 70/30, the bottom said 80/20. I said something to Paul. He assured me they are 70/30 and he will change the description on the website. Now the website only says 80/20. So what are they made of?

Elite Deluxe towels – top of description says 70/30, bottom of description says 80/20. When I get the towels, the removable sticker says 75/25. So what are they made of?

Again, Quality Control is lacking.

P1et · 10-18-07, 11:45

Their yellow MFs with the black trim are hands down the best MFs I own. Their blue Waffle Weave is fantastic as well.

sspeer · 10-18-07, 01:41

Has anyone measured their gallons? I can see not filling it to the top due to shipping concerns (as anyone who has ever had any liquids packed in a suitcase burst during a flight can attest to)..but then again if you're talking almost 4 inches of air...seems a bit excessive.

Something just doesn't sit right with me. They're a known custom formulator with a retail presence. That in itself isn't right, but even worse is that they're selling large quantities of products that APPEAR identical with the products they custom formulate for customers down to colors and scents. That just seems like a huge conflict of interest.

Look at the brew-ha-ha that came about when CG was first discovered and the 'hey look..I can get the same product for less' I think it hurt the reputation of the private label.

Now there seems to be some issues with products with the CG label..and now that they're linked with some private labels, I can't help but to wonder about the products they're forumlating for private labels.

If I was one of those private customers, I'd be upset

However, this could also show the value of the private customer..I would hope they do alot of 'weeding out' of products that don't come up to snuff.. either through the product in the first place (picking their favorites out of the maze of redundancy and even having it tweaked), or if they get a bad batch found by their own testing or through complaints, that they would stop selling it and return it to the manufacturer

ron231 · 10-18-07, 03:56

Quote:

Originally Posted by Vintage

First of all, I want to make clear that I am not flaming Chemical Guys, but maybe just giving a little customer feedback in this thread. So I have to agree with my Vintage Club member SuperBee . . . the quality control is lacking.

I got my order last week. 1.) 12 of the Satin Edge Elite mf’s had a 6 inch line of brown fibers (paper) and sticky stuff on them – I got it out with some scraping and 2 washes in hot water. 2.) Egdeless mf’s were 14x16 and not the advertised 16x16, they were white instead of the green ones pictured. 3.) Citrus Wash Gloss was filled only 3 ½ inches from the top. Satin Edge and MF Edge Elite Deluxe mf’s are both advertised 8.75 mm, but the Satin Edge is definitely thinner/lighter than the other one. 4.) Someone earlier talked about the Chubby not being so chubby – after purchasing 1 dozen, I have to agree.

These are issues that are very small to me but may be a big deal to someone else. A lot of us order from etailers for the convenience, but what’s convenient about getting products that are not as advertised? Is it worth the time to repackage and then return it just to wait for the replacement? Again, I am not flaming Chemical Guys. I would be more prone to order from them if the QC improves. Oh yeah, and as for the samples that everyone claims that CG just throws in the package for free? I’ve never gotten a single one even though I asked.

You have never gotten a sample from CG? I do every time I order, sometimes I get $25 worth of samples in a $50 order.

I do agree, the cubby towels are lame, but their elite towels rock.

Vintage · 10-18-07, 04:16

Quote:

Originally Posted by ron231

You have never gotten a sample from CG? I do every time I order, sometimes I get $25 worth of samples in a $50 order.

I do agree, the cubby towels are lame, but their elite towels rock.

Oh yes, rub it in Ron. I've put $300+ orders with them and got nothing even though I politely asked. He probably thinks I got the money to blow so let's make him pay for all of his stuff. Oh well.

I agree about the Elilte Towels. I have the Silk Edge and Microfiber Edge and they are good. It's not like I'll never buy from them again, they just need to work on their quality control.

tdekany · 10-18-07, 04:34

I ordered the plush towels again from them and it is definately not the same thickness. I also ordered 2 dozen cheaper yellow towels from them. 16x16.

Once I opened the bag they measured 14x14. ***??
I called and I was told that the reason is that those are """prewashed"""

Once I washed them & dried them the edges curled up. Boy do I hate that.

I am not ordering their towels anymore.

Also, never received any samples.

PS: Their shipping charges are the highest of any vendors.