Finish Kare no surprise

[Gears]

I just received my latest order from FK and was surprised there were no free samples in the box. I have always looked forward to getting these and several of the free samples resulted in me buying them with my next order. I don't think I would have switched from AIO to 215 if not for the little sample bottle I received.
I wonder if this was an oversight or a change in how orders are being shipped.

[atticdog]

I havent ordered lately so I dont know
what products did you buy?

[rydawg]

That's too bad. I have so many samples from them. To me it was like a free prize in a cereal box! I guess the new management will have no freebies anymore.

[velobard]

I just got my order a couple of weeks ago with a sample, but I made a point of saying I wanted one and provided a list of products in order of priority that I'd like to try out. I wound up with #20 wood polish for my wife to try out on the furniture. Nice stuff but the wood soaks it up like a sponge. The little sample didn't go all that far, guess I'll have to include some in my next order.

[DieselMDX]

i would email them maybe they forgot it.

[Wise 85]

Always indicate specifically what samples you want,and they will be more than happy to oblige.

[wannafbody]

Originally Posted by rydawg

That's too bad. I have so many samples from them. To me it was like a free prize in a cereal box! I guess the new management will have no freebies anymore.

What new management?

[NeilScarrott]

Originally Posted by DieselMDX

i would email them maybe they forgot it.

Do they ever respond to your emails? They certainly don't respond to mine.

A simple enquiry regarding shipping of a good many of their products to the UK and they don't even bother to respond.

Needless to say, with customer service like that, I will not be using them.

[velobard]

Originally Posted by wannafbody

What new management?

Floyd Meguiar passed away last year and according to reports on another forum the company was sold to an outfit called Allbrite.

While they appear to have done away with the 10% Autopia discount, you should still be able to get a free sample if you just request something.

[DieselMDX]

Originally Posted by NeilScarrott

Do they ever respond to your emails? They certainly don't respond to mine.

A simple enquiry regarding shipping of a good many of their products to the UK and they don't even bother to respond.

Needless to say, with customer service like that, I will not be using them.

wow very dissapointing i have never emailed them so i dont know

[rydawg]

Originally Posted by velobard

Floyd Meguiar passed away last year and according to reports on another forum the company was sold to an outfit called Allbrite.

While they appear to have done away with the 10% Autopia discount, you should still be able to get a free sample if you just request something.

You beat me to it..Thanks, that's what I heard also.

[velobard]

Originally Posted by NeilScarrott

Do they ever respond to your emails? They certainly don't respond to mine.

A simple enquiry regarding shipping of a good many of their products to the UK and they don't even bother to respond.

Needless to say, with customer service like that, I will not be using them.

I don't know how big their sales department is, but I know most of their sales volume is in much larger quantities, like drums and such. Not that that's an excuse, but I know their main focus isn't consumer-level retail sales of small bottles. I've had very spotty results trying to contact them myself. That's one reason I wish their forum was still online, if they didn't answer directly at least you could usually get a basic answer from someone else.

I know at least one or two places are starting to carry FK1 in the UK. Here's one in Ireland, you can search more to see if you can find others.
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