| Re: does customer service play a role in your purchase(s)?
I think for me, to sum it up into one word, it would be HONESTY... a manufacturer or seller can be 2 weeks late shipping something, but if they're honest about it (I lost it, I had a death in the family, etc.. ) or at least try to apologize, they'll get my business again.
As far as customer service vs. price.. it's a 75/25 for me
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-Ivan
LUSTR Auto Detailing
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