[brwill2005]

The old Cyclos had the clear shrink wrapping. I know what you are talking about with the shrink wrapping not being completely shrunk around the cord. When I replaced my cord and had to replace the shrink wrapping, I noticed that it can not shrink enough to be completely tight on the cord. There is, however, about a two inch piece of foam rubber the actually is contained within the handle and protrudes outside of the handle about two inches. This piece is actually the stress relief piece of the cord. The shrink wrapping does not serve this purpose at all. As far as the shock, either the machine is not grounded properly or the outlet you are using is not ground properly. Seems as if there is lots of issues lately with the Cyclo. Too bad because it is an awesome polisher.