I'm currently experiencing the same problem as you. I placed my order on the 26th of Dec. and have yet to receive my shipping confirmation #.
In my order I had the new
CCS pads which don't ship out until the 2nd. I emailed them to see if they were waiting to mail everything at once or mail the items seperately. It took more than 2 days for them to respond and supposedly it was because they didn't have the gallon of ONR in stock. I told them to ship the items seperately because I can't wait for the 2 weeks after January for ONR to be in stock again.
Since that email a few days ago, I haven't gotten any shipping confirm. from them. I don't care if they're trying to save on shipping by shipping items together at once, but they should at email or let their customers know what's going on.
At least you're in FL so if they ship it out, you'll receive it next day. I'm on the west coast, so it takes a full 5 business days to get here. I felt like I went through all this work to get their 25% gift cert. discount, and then the 20% Santa20 discount only to not really save much. I could have all the stuff from top of the line or danase for just a little more and probably receive my items already.
Sorry for the rant, but I'm drunk and this is the 2nd time this month I've felt somewhat screwed when it came to shipping. Perfecar did the same crap when I ordered the Beta Wax plus some of their items, and now autogeek. I really wouldn't care if they wanted to save a few bucks by shipping items together, but I feel they should at least let their customers know. It's hard to compare these small companies to places like Staples, BestBuy.com, Amazon.com but their customer service should still meet the same standards. If an item isn't in stock, they will either notify you right away or ship your items separately.
No one wants to place an order, be charged for it, and not hear anything for weeks from the retailer.