| I would like to add one more thing.
Always have a business card handy. A very catchy thing is, change the look of the cards from time to time that way they see changes and think it's in a positive direction.
I like to take basic photos of each car I do and when I don't hear from them in a while I'll send a postcard w/ a pic of their car on the front with a reminder.
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Rob.
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