[David Fermani]

You should give them a chance to make good on the service that you paid for. I'd contact them a.s.a.p. to atleast register a complaint. They are a reputable company, and I'm sure they have no problem standing behind their product. I wish you luck. Please keep me informed about what happens. Let them know that you referred to them directly from Travelers Insurance, it might help add weight to your complaint. We use them on every wheel repair.