| Well, if they "fixed" your wireless access over the phone, the card didn't fail. It was probably just not configured right. A "restore" CD will do just that, it will restore the image of the first day you got it. So anything you had is gone. I think restore CD's are lame and just a way for the vendor to cheap out. You used to get full installable versions of all the software you bought...
As to what made it crash, it could be anything from hardware going bad to a virus to a poorly written installer or uninstaller or a bad driver or something. |