I recently did a detail on a brand new Silverado, and the customer was impressed and wanted to keep it that way. So I told him about a maintenance program and he promptly signed up. However, winter weather=salt and dirt and snow in WI, and he doesn't use his hose in the winter (although has a heated garage). I use QEW for winter, but it can only handle so much.
Basically I don't know how to work it out that if his vehicle is really salty and dirty, how I can wash it?
Any suggestions?
I want to keep this customer as a regular-he's great for referrals (having your car detailed is kind of a status symbol around here....
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