|
Great thread. Very good advice and ideas! I utilize several of the mentioned great customer service methods and it does work. A few of my most popular methods are doing a little extra for my regular customers, free gifts, free additional services (carpet mats shampoo with a Wash N' Wax, etc.), and referral discounts.
__________________
"If you want to be rich - work. If you want to be clever - study. But if you want to be happy - do what you really like"
|