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audipower · 11-28-04, 09:13

Share the knowledge!

I do everything to be "personel" with my customers. Treat them like a friend. Do extra stuff for them like Scott said. I always say to tell them, "Oh, I went ahead and shampo the carpets". They will brag about getting something to there friends for free. People love free.
Also, If they have a car show, go to it! To show you have there support to win.
Never speak negative. Customers hate complainers, negative people.

11-28-04, 09:13	#16 (permalink)
audipower Compulsive Detailer audipower is offline Join Date: Jul 2004 Location: Ashtabula Posts: 500	Share the knowledge! I do everything to be "personel" with my customers. Treat them like a friend. Do extra stuff for them like Scott said. I always say to tell them, "Oh, I went ahead and shampo the carpets". They will brag about getting something to there friends for free. People love free. Also, If they have a car show, go to it! To show you have there support to win. Never speak negative. Customers hate complainers, negative people. __________________ Man I Hate Winter! Visit My Gallery if you wish!