Quote:
Originally posted by Scottwax
I got a very nice phone call today. A customer's wife just bought her father-in-law's 99 Navigator she said as soon as she got into it, she thought of calling me. Not that it was filthy or anything but she wanted it clean and properly waxed to start off with.  |
That right there is the very foundation of building and keeping a strong regular/repeat client base. The minute their vehicle gets dirty
YOU and your services pop into their mind.
Excellent post Scott!
