[ZaneO]

I always give my customers this upfront disclaimer:

"While detailing can make a dramatic improvement in a vehicle's appearance, it cannot correct deep scratches or peeling clear coats, and some interior stains may be permanent. Swirl and buffer marks can be removed or dramatically reduced in most cases. We also use clay detailing when needed to remove imbedded dirt and paint overspray. We can also remove most paint oxidation as well. Only a complete visual inspection can determine what defects can be corrected and those that cannot. Because vehicle conditions can vary greatly, our pricing policy is a only a general guideline."

If I can remove 90% or more of the surface defects in a reasonable amount of time, I am usually satisfied and the customers are ecstatic.