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Re: Dealership damaged my car, denies responsibility
Well they refunded me $150, and offered to redo the work. I declined their offer and told them "I brought my car in for $600 worth of work and came out with $800 in new damage! Why the hell would I want your body shop to do more work on my car??? What's going to happen this time???"
The general manager would not give me the amount shown on my estimates, and would not even give me the net cost that the dealership would pay to fix the damage. All he would offer was to fix the bumper and hatch at no cost.
I was very hesitant, but agreed to this. The majority of the scratches on the car are on the tailgate and rear bumper, so they will all be fixed with this repair.
I felt that my only options were to have this fixed at no cost, or sit on my new $800 worth of damage with no compensation, and have to attempt fixing it myself. I was skeptical that my photos would hold up in court, since it's entirely possible to edit digital photos to remove a scratch or something.
Wish me luck with the repair. I'll be taking a lot more photos before it goes in this time.
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Paul...
'99 Mazda Protege LX 5spd, highlight silver - AIO/UPPx2/#16
'03 Mazda Protege5 5spd, sunlight silver - Coming on May 4th!
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