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Re: Auto body repair... what to look for?
+2 I don't think the certifications matter. There's almost zero shops that are going to do an Autopian buffout. One thing you might consider, if you're handy, and to avoid Tom P.'s problems, is to remove the bumper cover yourself and just bring that to the body shop...at least they can't mess up the rest of the car then. You might have to get some manuals, and quite possibly there is an absorber under the cover that needs to be replaced. (This is probably only a good idea to do yourself if the damage is really minimal; what did the adjuster say? How much is the estimate?).
Another way to go is to tell us where you are, perhaps someone knows of a good shop in your area.
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Grumpy like Ketch...
"Well, it certainly does!"
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