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ShineShop · 03-09-09, 12:08

Just a note about Rigid vacuums and their warranty. I own 4 of the "contractor grade" wet/dry vacuums and all have broken in one way or another in the last 3 months. No big deal I will send them out to be fixed......but wait, they don't do that. All you can do is take them to Home Depot to be "inspected" by a Rigid employee who will then determine whether or not they will warranty the item under the "lifetime warranty". Apparently if you actually use the vacuum that constitutes "abuse" and they will neither fix the vacuum or warranty it. You can't even pay them to fix it! RIDICULOUS!

03-09-09, 12:08	#30 (permalink)
ShineShop Registered User ShineShop is offline Join Date: May 2002 Location: The Great White North Posts: 742	Re: Best Shop Vac's Just a note about Rigid vacuums and their warranty. I own 4 of the "contractor grade" wet/dry vacuums and all have broken in one way or another in the last 3 months. No big deal I will send them out to be fixed......but wait, they don't do that. All you can do is take them to Home Depot to be "inspected" by a Rigid employee who will then determine whether or not they will warranty the item under the "lifetime warranty". Apparently if you actually use the vacuum that constitutes "abuse" and they will neither fix the vacuum or warranty it. You can't even pay them to fix it! RIDICULOUS!