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Originally Posted by jsilver6
For the record, nobody was called a liar. Menzerna will not make a statement that is false, even if suggested by a loyal customer. |
From 6speedonline.com
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Originally Posted by jsilver6
But please do not create a false story and attribute it to a third party conversation.
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Sounds like you called me a liar?
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Originally Posted by jsilver6
We manufacture and sell buffing compounds and polish to professionals and industrial customers. We don't intentionally create bad blood, however we cannot prevent some people from getting themselves confused. If someone insists that a product in some way performs differently than designed and they wish to maintain that belief, then so be it. I can only hope that their skill level improves to match the quality of the product.
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Just to clarify, when you say "we" do you mean
Menzerna or
Menzerna USA (which to my knowledge does no manufacturing)? If I am wrong I would love to be corrected, but to my knowledge you are an importer and distributor, correct?
As far as questioning the skill level of the users and blaming the product on them, your rather childish comment makes no sense for several reasons...
1) You claim it cannot fill, period. So how does miss use make the product do somethign that it simply cannot do. If it has zero potenital for product masking, then no matter who uses it, you cannot trick the product into doing something it cannot.
If it absolutely cannot fill then guess what.... it cannot fill no matter who uses it. This is common logic which you have failed to acknowledge.
2) Here is a list of people you have included in your answer (people who have publically stated that Menzerna fills. I will not include the names of over 40 people who have PM'd me privately out of respect. I would not want them pubically outed as somebody whom Jeff Silver doesn't believe has the skill to use the products he imports).
Scott Harris aka Scott Wax
Kevin aka Picus
Ryan Blanchette aka rydawg
David Fermani aka David Fermani
Pat McCall aka Pats300ZX
Jason aka DeepGlossAutoSaloon
Brian Brice aka VASuperShine
a quick search of this forum (if you have the time) will reveal 15 or so more names.
The funny thing about this names I listed is each of these guys is amongst the most respected detailers in the WORLD, and honestly, each of there standards is much higher then the OEM and bodyshop guys you hold in such regard.
Infact, if Menzerna is so good then why have I had to polish buffer trails out of 7 brand new (off the crate) Mercedes??? I mean surely if the OEM guys and bodyshops guys where so good I wouldn't get paid to teach them how to use your products.
The problem is that the detailers on this site who have noticed the flaw in the products you import are much more picky and have a much better eye then the body shop guys whose opinions you seem to credit.
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Originally Posted by jsilver6
n a thread discussing the PO106 polish line, you felt it necessary to once again bring up a trait you claim to have seen called filling. No one can challenge your perception, and certainly I never did. I did state a fact that you refuse to accept, in that there is nothing in the contents that will cause filling.
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Jeff I HIGHLY suggest you try this test. Take mineral oil, polish the car with a fine buffing pad (on swirled paint) and remove. Now carefully observe the section you just polished vs the unpolished section and please tell me if you don't notice that the mineral oil has "filled" in the defects.
Mineral oil is contained in your products, and when I spoke to a rep from England, he clearly stated that 106 contains a lubricating wax (I cannot verify the wax statement as it is third party, but perhaps you could clarify. I believe he mentioned it was Parrafin wax, but I could be very wrong). Menzerna does use an oil in water emulsion as a carrier, and if you do not think that this, by itself, can fill products I heavly suggest that you research the ingrediants yourself before making bold claims.
The top detailers (the ones who fix the OEM mistakes made by your coveted experts) in the world have publically stated that they have witnessed Menzerna filling.
I wish you would have handled it better. Many product lines that I know of would have completely investigated the claims and researched the problem thoroughly. You instead took a defensive (and sometimes offensive such as when you called me a liar) approach and claimed that the top detailers are wrong. I understand you are in bussiness to make money and the truth is that high end detailers comprise a very small piece of your financial pie, but I think it shows an alarming amount of hubris for you to ignore the problem.