Quote:
Originally Posted by SuperBee364
Whoops, sorry I got the name wrong. My apologies. And I do stand by my statements about how poorly the whole polish filling thing was handled, as well as product names and numbers. I'm not trying to start a flame war, as that was already well done last year about all of these issues.
Note that I have been nothing but a Menzerna supporter and avid user. I'm just very disappointed with how several things have been handled by your office. I am one of the many people who observed/observe on a daily basis how PO85RD and PO106FF *do* fill and mask defects. Whether it was intentional on Menzerna's part is moot. The fact is that it *does* occur, and your office's response was completely unprofessional and poorly handled. I'm not asking for a product formulation change; I *love* all of my Menz polishes, but it would be nice for Menz to say something like, "Yup, they do unintentionally mask defects, and here's what you can do to fix it..." instead of the name calling and denial that actually occured. Several of the people that were pretty much called liars by Menzerna are *very* well respected detailing professionals. *That* is the bad blood to which I refered. |
For the record, nobody was called a liar. Menzerna will not make a statement that is false, even if suggested by a loyal customer.