[JonP]

Well as far as I know, if you made a payment to them then you accepted the work that was completed. I'm not sure how it works in your state, might check and see. Other than that, get with the district attorney office and BBB for help. But at least give the shop a chance to fix their mistakes then let them know of your actions if they refuse to. Some tire shop here tried to convince me to have my rear axle bearings replaced when all I asked for to to check the tire since it had a bubble in the sidewall. They squirted some brake fluid on that axle and showed me where it was "leaking". I laughed and told them no and never been back to that place again. If all else fails, call your credit card company and tell them about it and let them handle the issue.