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fergnation · 10-26-07, 11:29

I offer a late night drop off. As long as they get it to me by 8PM, it will be stting there for them to pick up in the morning. I charge an extra fee and it makes for some long nites but it has done wonders for getting my business started. I called my company "My Personal Auto Detailer". Customers really feel like they have there own personal detailer. I will also pack up my stuff and come to them (not something I enjoy doing but I feel that every little bit extra I do helps. Two months into having this company I gave this gentleman my card and he asked me to come over and do one of his cars. Little did I know HE HAD 65 Cars!!! 45 of them parked in his two story garage. I now do them all. Also I offer 10% discount for multi-cars.

When starting out don't be afraid to go the extra mile. Once established then you can come up with your rules.

10-26-07, 11:29	#74 (permalink)
fergnation Registered User fergnation is offline Join Date: Aug 2007 Posts: 220	Re: The key to repeat business I offer a late night drop off. As long as they get it to me by 8PM, it will be stting there for them to pick up in the morning. I charge an extra fee and it makes for some long nites but it has done wonders for getting my business started. I called my company "My Personal Auto Detailer". Customers really feel like they have there own personal detailer. I will also pack up my stuff and come to them (not something I enjoy doing but I feel that every little bit extra I do helps. Two months into having this company I gave this gentleman my card and he asked me to come over and do one of his cars. Little did I know HE HAD 65 Cars!!! 45 of them parked in his two story garage. I now do them all. Also I offer 10% discount for multi-cars. When starting out don't be afraid to go the extra mile. Once established then you can come up with your rules.