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Originally Posted by Danforz
CG definietly have an over hype marekting system going on. I've heard one too many exagerations (I'm being kind with my wording as they do indeed have some very fine products) to buy anything any time soon. Except maybe their citrus wash...
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That's the only product of their's that I'm actually happy with so far until I recently acquired a 2nd gallon and the mixture seems to be off compared to the gallon I already have. CG's CW&G is one of those products that requires good shaking and I have a feeling the 2nd gallon I have was from a batch that either wasn't well shaken and/or one of the later ones poured after the product had time to settle and separate.
And while Paul seems like a cool, nice guy who didn't try and oversell me products I didn't need, there are some business ethics he practices that I don't think is cool, like bad-mouthing their competitors/business partners in front of a customer. I never mentioned anything about this because I thought maybe it was just an isolated situation, but I recently had a talk with a member on here who noticed and experienced a similar thing while at their store.
I hate to come out and make bold statements like these, but it seems like there's been quite a few issues regarding Chemical Guys. Less than a year ago we had an issue where they were knowingly shipping gallon sized products that weren't full gallons. They are a local SoCal company who I wish I could support because I can walk in and get my products without having to wait for shipping, but so far based on product performance and business ethics, I'd rather give my money to other companies at this point in time. There are other companies who are a lot more reputable AND with solid products that don't need to be as hyped up as theirs.