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Originally Posted by SuperBee364
Hmmmmm... I know you have nothing but good things to say about OCD Garage, Calgary, but...
It really seems odd that they didn't use an expedited shipping method for such a large purchase, as well as provide you with some way to track the purchase once it was shipped.
If it was me, I'd be pretty darn unhappy after spending such a large sum of money to get this kind of customer service. I mean seriously.... you spend almost two grand with them, and they don't send your stuff out the very next day using expedited shipping and no way of tracking? Most places I do business with provide that level of service for 20 buck purchases, let alone two grand.
I think you've been more than patient; it's time to call them up and insist on some customer service.
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I have thought about it. I have been very impressed with everything excpet the tracking number, so much so I have placed another order.
As for the time thing, thing are diffrent when shipping to canada. I know a perosn who ordered right from zymol a week before me and he is still waiting. Its canada customs.
I have waited as long as 5 weeks for somthing to get by. With the dollar as it is things are goingslow becasue of people ordering lots. Heck I have done it. I have three more packages comming other then vintage.
I have shipped things overnight from the sates.... still gets stuck in customs... its really not somthing you can understand without experiencing it... with the way the world is we have to make sure everything comming in is safe...