Autopia.org - View Single Post

SuperBee364 · 09-30-07, 03:13

Hmmmmm... I know you have nothing but good things to say about OCD Garage, Calgary, but...

It really seems odd that they didn't use an expedited shipping method for such a large purchase, as well as provide you with some way to track the purchase once it was shipped.

If it was me, I'd be pretty darn unhappy after spending such a large sum of money to get this kind of customer service. I mean seriously.... you spend almost two grand with them, and they don't send your stuff out the very next day using expedited shipping and no way of tracking? Most places I do business with provide that level of service for 20 buck purchases, let alone two grand.

I think you've been more than patient; it's time to call them up and insist on some customer service.

09-30-07, 03:13	#395 (permalink)
SuperBee364 0 to 60 in one paycheck! SuperBee364 is offline Join Date: Apr 2007 Location: Salt Lake City, Utah Posts: 4,153	Re: I just ordered Vintage Hmmmmm... I know you have nothing but good things to say about OCD Garage, Calgary, but... It really seems odd that they didn't use an expedited shipping method for such a large purchase, as well as provide you with some way to track the purchase once it was shipped. If it was me, I'd be pretty darn unhappy after spending such a large sum of money to get this kind of customer service. I mean seriously.... you spend almost two grand with them, and they don't send your stuff out the very next day using expedited shipping and no way of tracking? Most places I do business with provide that level of service for 20 buck purchases, let alone two grand. I think you've been more than patient; it's time to call them up and insist on some customer service.